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ICT & Data Officer at Tenwek Hospital
Tenwek Hospital
September 12, 2026
Full-time
On-site
Responsibilities
Lead the setup, configuration, administration and ongoing performance of the Peek Technology
Provide first-line technical support to project teams and remote users and ensure timely resolution of technical issues
Ensure the security, integrity and appropriate use of project devices and data
Maintain up-to-date knowledge and expertise in relevant Peek technical products and digital health technologies
Support the smooth running of the Programme from a technical perspective and identify opportunities for continuous improvement
Collaborate with the M&E officer to develop, review and continuously improve eye, ear and hearing data collection tools in line with project requirements, data quality standards and management guidelines
Promote accurate and timely Programme data reporting by supporting data entry into KHIS and other government systems
Lead Peek and KHIS training and user onboarding to ensure accurate data capture, management and reporting
Through the guidance of the Programme M&E, prepare and provide data to facilitate regular data review meetings
Requirements
Bachelor's degree in computer science, Information Technology, Information Systems or a related field
Have at least three years' experience in IT support, helpdesk or technical support, including proficiency in ticketing systems such as Jira or equivalent and demonstrated experience supporting users of digital applications, preferably in a field-base
Familiarity with web-based applications, data platforms and digital reporting systems.
Must have public health experience (eye health, ear and hearing or digital health programmes)
Experience working with Peek Capture or similar digital health/data collection platforms will be an added advantage
Strong written and verbal communication, facilitation and presentation skills
Willingness and ability to work extensively in the field and travel to project implementation sites
Good understanding of inclusive programming, disability inclusion, safeguarding and protection principles
Ability to establish and maintain effective working relationships with county government, donors, health facilities, community structures and implementing partners
Lead the setup, configuration, administration and ongoing performance of the Peek Technology
Provide first-line technical support to project teams and remote users and ensure timely resolution of technical issues
Ensure the security, integrity and appropriate use of project devices and data
Maintain up-to-date knowledge and expertise in relevant Peek technical products and digital health technologies
Support the smooth running of the Programme from a technical perspective and identify opportunities for continuous improvement
Collaborate with the M&E officer to develop, review and continuously improve eye, ear and hearing data collection tools in line with project requirements, data quality standards and management guidelines
Promote accurate and timely Programme data reporting by supporting data entry into KHIS and other government systems
Lead Peek and KHIS training and user onboarding to ensure accurate data capture, management and reporting
Through the guidance of the Programme M&E, prepare and provide data to facilitate regular data review meetings
Requirements
Bachelor's degree in computer science, Information Technology, Information Systems or a related field
Have at least three years' experience in IT support, helpdesk or technical support, including proficiency in ticketing systems such as Jira or equivalent and demonstrated experience supporting users of digital applications, preferably in a field-base
Familiarity with web-based applications, data platforms and digital reporting systems.
Must have public health experience (eye health, ear and hearing or digital health programmes)
Experience working with Peek Capture or similar digital health/data collection platforms will be an added advantage
Strong written and verbal communication, facilitation and presentation skills
Willingness and ability to work extensively in the field and travel to project implementation sites
Good understanding of inclusive programming, disability inclusion, safeguarding and protection principles
Ability to establish and maintain effective working relationships with county government, donors, health facilities, community structures and implementing partners