Role Purpose Statement:
The ICT Officer is responsible for managing, securing, and continuously improving the SACCO's ICT infrastructure and information systems in compliance with ISO/IEC 27001, ISO/IEC 20000-1, ISO 9001, and regulatory requirements to ensure the availability, confidentiality, integrity, and reliability of ICT services supporting business operations.
Ideal Job Holder Specifications:
Academic:
Bachelor's degree in ICT, Computer Science, cybersecurity, software engineering, or related discipline from a recognized institution;
Professional:
Relevant ICT professional certifications will be an added advantage (e.g. Microsoft, Cisco, ISACA, MCSE, CISA, CompTIA, ITIL, ISO/Information Security related certifications).
Experience supporting Core Banking or ERP systems (e.g. Microsoft Navision) within a SACCO or financial institution will be an added advantage.
Demonstrable skills in database administration and systems/software architecture.
Strong communication, teamwork, problem-solving, and innovation skills, with ability to work independently.
Desired Work Experience:
At least two (2) years' experience in a similar ICT role within a busy ICT department of a financial institution or regulated environment.
Attributes
Strong analytical and problem-solving skills.
Sound decision-making ability.
Excellent interpersonal and communication skills.
High attention to detail.
Demonstrated integrity, confidentiality, and ethical conduct.