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ICT Officer II - 4 Posts at Public Service Commission Kenya (PSCK)

Public Service Commission Kenya (PSCK)
Full-time
On-site
For appointment to this grade,

a candidate must have a Bachelor's degree in Computer Science or Information Technology or related field or equivalent qualification from a university recognized in Kenya.

The following additional requirements are specific to the skills needed:

NETWORK SECURITY ENGINEER

A candidate must have relevant certifications such as Fortinet, Huawei, NSE 1-4, Cisco Certified Network Associate (CCNA), or Cisco Certified Network Professional (CCNP).

Duties and Responsibilities
Duties and Responsibilities in this area will include:


assisting in configuring and maintaining network devices, including routers, switches, firewalls, and access points;
supporting while ensuring that network configurations are accurate and aligned with best practices;
collaborating with the network team to monitor network performance, availability, and security;
helping in identifying and addressing network-related issues to minimize downtime and disruptions;
responding to and assisting in resolving network incidents and problems;
supporting with troubleshooting connectivity issues, performance bottlenecks, and other network-related challenges;
supporting in creating and updating technical documentation, including network diagrams, configurations, and procedures;
collaborating with the security team to implement network security measures, such as firewalls, intrusion detection systems, and access controls, to protect the Commission's assets and data;
assisting in planning and implementing network upgrades and improvements;
collaborating with Deputy Director Infrastructure to deploy patches, updates, and new technologies;
working closely with other IT teams, including systems administrators, application developers, and support teams, to provide integrated solutions and support the overall IT environment;
coordinating with vendors for hardware and software procurement, support, and troubleshooting;
engaging in continuous learning to expand technical skills and knowledge in networking;
participating in network-related projects, such as network expansions, migrations, and implementations; and
performing any other related task as required.


SUPPORT AND HELP DESK ANALYST
A candidate must have:-


strong Microsoft 365 administration skills (Teams, One Note, SharePoint, One Drive);
experience with Google Workspace, Zoom, and SSO/Identity platforms (Auth0, Cognito, Azure AD);
basic SQL knowledge (Metabase/Snowflake) is a plus;
CompTIA A+ certification; and
Canvas LMS or similar learning management system experience will be an added advantage


Duties and Responsibilities
Duties and responsibilities in this area will include:


diagnosing and resolve complex issues specific to the Commission workflows, such as recruitment, email synchronization problems, integration errors, and recording database issues;
managing the ICT help desk, issue tickets and escalate complex cases to MIS Management with comprehensive details;
preparing monthly reports on tickets issued; and
overseeing the configuration of end user devices and printers.


SOFTWARE FRONT END ENGINEER
A candidate must have:-


strong knowledge of JavaScript, Type Script, HTML5, CSS3, and responsive design principles;
experience in integrating Restful APIs;
understanding of UI/UX best practices and design patterns;
experience with CI/CD tools (e.g., Jenkins, GitLab CI, Bamboo); and
proficiency in version control systems (e.g., Git).


Duties and Responsibilities


Duties and responsibilities in this area will include:
designing, developing, and maintaining scalable, reusable, and high-quality front end applications;
ensuring applications reliability, security, and performance across different platforms and devices;
collaborating with designers and backend developers to implement responsive and user-friendly interfaces;
participating in code reviews and contribute to frontend development best practices;
creating and maintaining technical documentation such as component guides, architecture diagrams, and test plans;
maintaining latest frontend technologies and suggesting any improvements when applicable; and
communicating effectively with both technical and non-technical stakeholders


SOFTWARE BACKEND ENGINEER

A candidate must have:-


familiarity with Azure DevOps for task management and release processes;
knowledge of ActiveX Data Objects (ADO) and their integration within Visual Studio;
proficiency in use of GitHub for version control and code collaboration;
an understanding of CI/CD pipelines and automation practices;
exposure to Azure, AWS Cloud Services in a development or deployment context; and
experience working with NET. (C#), particularly in the development of desktop applications.


Duties and Responsibilities
Duties and responsibilities in this area will include:


providing on-going maintenance and technical support for the Commission's systems while ensuring operational continuity;
implementing regulatory updates and align the system with evolving Commission's guidelines;
performing security assessments, identify vulnerabilities, and deliver remediation aligned with best practices;
collaborating with cross-functional team members, participating in code reviews, task planning, and knowledge-sharing;
utilizing CI/CD pipelines, source control, and DevOps practices to streamline development and deployment workflows;
engaging with stakeholders to understand business needs and translate them into technical solutions within the existing architecture; and
contributing to planning discussions for a potential future migration toward a modern web-based solution.
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