Key Responsibilities
Send invoices, statements, and account reconciliations to clients.
Conduct daily payment follow-up calls and email reminders in line with assigned targets.
Maintain accurate records of client communications and collection activities.
Follow up on overdue invoices and secure payment commitments from clients.
Escalate long-outstanding accounts to the Finance Manager where necessary.
Assist in updating accounts receivable reports and aging schedules.
Support customer account reconciliations and resolve billing discrepancies.
Prepare daily and weekly collection status reports.
Assist in maintaining accurate accounting records and documentation.
Support bank reconciliations and other basic finance operations.
Ensure proper filing of client records, invoices, and supporting documents.
Coordinate with internal teams regarding client payment matters.
Assist during audits by providing required documentation and reports.
Ensure compliance with company policies and financial procedures.
Perform any other finance and administrative duties assigned by management.
Qualifications & Requirements
Diploma or Bachelor's Degree in Accounting, Finance, Business Administration, or a related field (completed or ongoing).
Basic understanding of accounting principles and accounts receivable processes.
Strong communication and negotiation skills.
Ability to professionally handle client calls and email correspondence.
Good working knowledge of Microsoft Excel, Word, and Outlook.
Strong organizational skills and attention to detail.
Ability to work under pressure and meet daily collection targets.
Experience using accounting software or ERP systems will be an added advantage.