Internal Sales Assistant x 2 Position - Umhlanga at First Technology

Job Description
Internal Sales Assistant


Internal back-office support for the external Account Managers
Telephonic support for all customers
Generating quotes on all Hardware and software requirements
Processing all orders which arise from these quotes - this includes:
Placing the order with the relevant supplier
Ensuring that the order is entered into the system (Accpac)
Daily checking of stock delivery, and chasing up on ETA's of any outstanding stock with suppliers
Ensuring stock is delivered timeously, making sure all back-orders are fulfilled and that invoicing is COMPLETE for all orders
If the stock has to be collected, ensure a collection note is written out for the drivers to collect from supplier
Dealing with any queries or problems arising from incorrect kit delivered to customers
Providing support for the other internal assistants should they be out of the office etc


Undefined Day to day - Roles and Responsibilities of an Internal Sales Assistant


Working as a Team is paramount to the success of an AM achieving their targets
Support your AM to assist in achieving his/her target
Understand the pressures AM has around achieving a Target
Understand that the AM takes all risk associated to sales process -
Important to build a relationship with your AM, much the same as you build a relationship with Suppliers
Understand your AM's "style" of working and adapt as they all are different. The better you align to their style, the easier things will become
Build good relationships with your "down wind" colleagues (Stores, Deliveries etc.)
Understanding the "my own Business unit" concept


QUALIFICATIONS AND EDUCATION REQUIREMENTS


Matric is essential
Professional Sales certification (eg: Vendors/Suppliers)
Diploma/Degree in Sales or Marketing (Beneficial)


Deadline:25th April,2026