Internship Program - Communications/Data Analytics at CrossBoundary

The Communications Intern will focus on improving the department's ability to track, analyze, and report on key performance indicators (KPIs) across a diverse communications portfolio. The role is ideal for candidates with a solid data science background, experience with tools like PowerBI, and interest in applying their skills to the marketing and communications function.
Responsibilities


Develop and refine PowerBI dashboards to track and visualize KPIs for social media performance, website analytics, and email campaigns
Support the Communications team in setting up and optimizing workflows for real-time performance monitoring
Conduct data analysis to identify trends, insights, and opportunities for improving communication strategies
Assist in designing templates and frameworks for presenting analytics and performance insights to stakeholders
Collaborate with the team to integrate business intelligence insights into communications planning and decision-making
Document processes, systems, and workflows to ensure sustainability
Support internal quality control and review processes
Compile web and social media analytics reports
Present and update PowerPoint slides


Who You Are


Actively enrolled in or recently completed a university or similar educational program in Data Science, Computer Science, Business Analytics, or a related technical field
Interest in leveraging data to enhance communications strategies and decision-making
Strong technical skills, including proficiency in PowerBI, Microsoft Excel, and other data visualization or business intelligence tools
Familiarity with social media analytics platforms (LinkedIn, Twitter, Instagram), website analytics tools (Google Analytics), and email marketing software (ActiveCampaign) is an advantage
Experience with Python, R, or other programming languages for data manipulation and analysis is a plus
Self-starter with a collaborative mindset who thrives in a fast-paced, deadline-driven environment
Integrity: discretion when working with confidential and sensitive matters and information
Written and spoken proficiency in English