Key Responsibilities
Provide technical support for hardware, software, and network-related issues.
Assess and recommend new technologies to drive efficiency and productivity.
Install, configure, and maintain IT systems, equipment, and applications.
Monitor system performance and ensure reliable backup and recovery processes.
Implement and maintain IT security protocols, firewalls, and antivirus protection.
Maintain IT documentation, asset inventory, and user access records.
Troubleshoot and resolve user-reported IT incidents in a timely manner.
Support staff onboarding and training on IT tools and systems.
Qualifications & Experience
Bachelor's degree in Information Technology, Computer Science, Computer Engineering or a related field.
Minimum of 1 year experience in a similar IT Officer role in a financial institution
Must be based in Uyo, Akwa Ibom State
Skills
Proficiency in operating systems, networking, and hardware troubleshooting.
Experience with cybersecurity tools, data backup systems, and cloud technologies is an advantage.
Strong problem-solving and communication skills.
Certifications such as CompTIA A+, Cisco CCNA are added advantages.
Strong critical thinking and analytical skills
Attention to minute details
A strong team player