Junior HR Business Partner (Junior HRBP) at Bet9ja

Job Description


The Junior HR Business Partner (Junior HRBP) is a field-oriented role focused on providing essential operational HR support to retail outlets within a specific region. Reporting to the Regional HRBP, the postholder serves as the primary "on-the-ground" HR contact for Retail Managers and staff.
This role balances high-visibility site visits with administrative excellence, ensuring that the employee lifecycle is managed effectively, policies are adhered to, and people data is accurately maintained to drive retail performance.


Regional Presence & Frontline Advisory


Devote approximately 70% of time to visiting retail outlets, providing a visible HR presence and gathering real-time workforce insights.
Act as the initial point of contact for retail staff regarding HR policies, HMO benefits, and workplace issues.
Build strong working relationships with Area Managers and Outlet Management to support day-to-day operations.
Provide first-level advice on employment terms, conditions, and company procedures, escalating complex or high-risk cases to the Regional HRBP.


Employee Lifecycle Management


Support end-to-end recruitment for the region, including candidate sourcing, shortlisting, and interview coordination.
Coordinate the regional and other induction process for new hires to ensure a seamless entry into the business.
Manage the administration of employment letters, probation confirmations, transfers, promotions, and exit processes.
Prepare warnings, confirmation letters, and other formal employee correspondence in line with company standards.


Employee Relations & Engagement


Assist in coordinating disciplinary and grievance processes, including investigations, hearings, and the maintenance of comprehensive case documentation.
Support the prompt resolution of retail-level conflicts in accordance with labor laws and company policy.
Help coordinate regional "Employee of the Month" programs and other morale-boosting activities to drive a positive culture.


Performance Management & Training


Monitor probation periods and track performance documentation, ensuring that retail teams consistently meet operational standards.
Provide administrative support for Performance Improvement Plans (PIPs) and identify performance gaps for the Regional HRBP.
Support the delivery of mandatory and LMS-based training sessions; track participation and completion rates across outlets.


Data Integrity, HRIS & Reporting


Maintain up-to-date employee records in the HRIS and ensure personnel files are accurate and audit-ready.
Prepare and submit weekly activity reports to the Head of HR and Regional HRBP, covering outlet visits, headcount, and turnover stats.
Collate and submit all regional payroll changes (new hires, leavers, and benefit enrollments) to the Head Office team accurately and on time.


HR Projects & Process Adherence


Assist the HR team in the rollout of new HR initiatives, policy changes, and organizational restructuring (e.g., new outlet openings).
Ensure strict adherence to HR processes and maintain a high level of confidentiality regarding all sensitive business and employee information.


PREFERRED SKILLS AND QUALIFICATIONS


A minimum of BSC / HND from a reputable accredited University - Ideally your degree will have included HR modules
An experienced HR Assistant is an advantage
A keen interest in developing HR career is important
Must have completed NYSC and good HR experience to date.
Professionally qualified to a related HR body or studying towards one
Good and clear communication and written skills in English language
Good numeracy and literacy skills
Good working knowledge of MS Office skills (to include Word, Excel, and PowerPoint)
Ability to priorities workload and manage conflicting priorities.
Ability to maintain confidentiality, empathy and be always discreet.
Good administrative and organizational skills
An interest in working with people.
The ability to work as part of a team and alone as applicable. nowledge of Labour Law and trends
Willingness to undertake visits to the retail outlets and engage with the retail management.
The ability to work accurately, with good diligence.