We are currently seeking a Laundry Supervisor to be based in Gqeberha in Eastern Cape within the healthcare sector. The purpose of the Supervisor is to supervise and oversee the daily workings of the organisation operations. Responsible to maintain a high-quality standard of organisations deliverables in line with hospital specific SLA's and provide effective leadership for all staff.
Duties & Responsibilities
Operations and Service Delivery:
Ensure work schedules/job cards are in place for each position and relevant to site.
Ensure consistently high service standards are maintained for all services in scope with regular inspections.
Ensure that staff are correctly and smartly dressed displaying a name badge.
Highlight to sites the importance of upholding the company image at all times.
Ensure that cleaning methodology are strictly adhered to in line with company policies, quality programmes and legislation.
Managing company assets by performing monthly spot checks on high value items.
When checking assets ensure that equipment is kept in a good condition and repaired and serviced when required.
Do daily checks and follow-ups.
Report maintenance and safety concerns to the manager on a day to day bases.
Maintain personal health, hygiene and professional appearance.
Communication:
Responding to management request timeously and providing necessary action required.
Responsible to regularly keep line management informed of pertinent issues relating to the unit
Health and Safety:
Ensure that all OHS Act (Occupational Health and Safety) requirements are adhered to for site specific requirements in line with company policies, quality programmes and legislation.
General:
To maintain a high standard of morale and motivation through good communication skills.
May be required to assist with any other duties that may be outside scope of responsibility.
Supervision: Lead and motivate laundry staff. Conduct regular meetings with the Bidvest laundry staff
Inspections: Conduct regular inspections of wards, theater, emergency department, and the laundry facility to ensure quality standards are met.
Laundry Operations: Oversee the collection, sorting, washing, drying, ironing, folding, and distribution of linens, towels and curtains. Oversee cleaning of laundry area
Compliance & Safety: Enforce health and safety protocols (OHS), including the use of PPE and infection control standards.
Reporting: Generate daily/weekly and monthly reports
Skills and Competencies
Understand cleaning principles and knowledge of company policies and procedures.
Strong people skills.
Strong communication skills.
Able to work independently and under pressure.
Qualifications
Grade 12 essential.
Must have experience in health and safety standards and management.
Experience: Minimum 2-3 years' experience in a supervisory role within a hotel, lodge, or hospital laundry environment.
Skills: Computer literacy (MS Office), strong organizational skills, and sound interpersonal skills.
Attributes: Ability to work under pressure, attention to detail, and physical stamina to perform duties.
Knowledge: Understanding of linen construction and infection control protocols.