Loading Bay Manager at Dangote

Job Summary

The Loading Bay Manager is responsible for the end-to-end coordination of high-volume outbound logistics for finished products (bags or bulk) from the refinery to distributors, customers, and nationwide warehouse locations. This role requires strong oversight of truck traffic flow, weighbridge activities, loading operations, documentation accuracy, and safety compliance within a high-pressure, 24/7 operational environment. The manager ensures seamless dispatch, reduced truck turnaround time, adherence to loading standards, and strict enforcement of safety protocols in a busy, machinery-intensive zone.

Key Duties & Responsibilities

Traffic & Dispatch Management


Coordinate the entry, parking, sequencing, weighing, loading, and exit of third-party trucks.
Ensure efficient flow through the weighbridge to minimize truck turnaround time (TAT).
Liaise with Transporters, Dispatch, Sales, and Security to maintain dispatch order and loading priorities.


Loading Operations Oversight


Supervise loaders, forklift operators, and bay supervisors across 24/7 rotational shifts.
Ensure adherence to approved loading standards, lashing/tarping procedures, and weight accuracy.
Track hourly/daily throughput and escalate bottlenecks that could impact production or dispatch targets.


Security & Compliance of Loads


Verify proper tarping, sealing, strapping, and weight compliance before truck release.
Prevent pilferage, product loss, and loading discrepancies through strict checks and controls.
Ensure full documentation alignment (Load Sheet vs Weighbridge Slip vs Gate Pass).


Documentation & Systems Management


Oversee real-time generation of:

Waybills
Gate Passes
Delivery Notes
Weighbridge Tickets


Validate documentation accuracy to eliminate customer complaints, claims, or reconciliation gaps.
Utilize weighbridge/dispatch software for automated recording and reporting.


Safety Enforcement & Bay Discipline


Enforce strict adherence to PPE usage, forklift operating zones, and "No-Go Zone" areas.
Lead safety tool-box talks and ensure compliance with refinery logistics safety standards.
Immediately report and document all incidents, near misses, and unsafe conditions.


Team Leadership & Coordination


Manage manpower planning for loaders, tally clerks, forklift operators, weighbridge personnel, and bay marshals.
Conduct shift handover meetings and performance reviews.
Promote discipline, orderliness, and conflict-free operations in a high-traffic environment.


Throughput & Performance Optimization


Reduce bottlenecks and idle time through continuous process improvement.
Analyze dispatch trends and recommend actions for improved bay efficiency.
Monitor KPIs such as:

Truck Turnaround Time
Daily Tonnes Loaded
Forklift Productivity
Zero-incident score
Documentation accuracy rate




Qualifications, Experience & Skills

Academic Qualification


BSc or HND in:
Sciences
Engineering
Logistics/Supply Chain
Accounting
Industrial/Production Management
Any related field


Professional Certifications (Added Advantage)


Logistics or Supply Chain Certifications:

CILT, APICS, CIPSMN, OSHA Safety Certification, or equivalent


Forklift/Materials Handling Safety training
Weighbridge operations training


Experience


4 - 7 years experience in:

Logistics & Distribution
Port Operations
FMCG Dispatch Operations
Heavy Industry / Manufacturing
Bulk material or bagged product loading environments


Proven experience managing high-volume dispatch operations.


Technical Competencies


Strong knowledge of:

Fleet scheduling and truck coordination
Weighbridge operations & software
Loading/lashing/tarping standards
SAP or any Dispatch/Logistics Management System


Ability to interpret weight tolerances and legal loading limits.


Behavioral & Physical Competencies


High stamina for 24/7 operations and outdoor work
Strong conflict management skills (e.g., managing impatient drivers)
Assertiveness and good command presence
Integrity and attention to detail


Excellent communication and quick decision-making