Job Description :
Fleet management/collections:
Check live location ControlTech. Conduct hour-by-hour spot checks to ensure collections are proceeding as per the schedule to ensure collections are done on time in full and error-free.
Monitor daily (collection) trips to ensure that they start on time as scheduled
Follow up hour by hour on the collection of new and sensitive clients to ensure it has been done
Monitor the drivers\\\' WhatsApp group to pick all the issues raised and liaise with the concerned teams to ensure they are swiftly resolved
Create Geofences for all clients and generate daily Geofence reports to show the clients visited and those not visited.
Monitoring trips and raising weekly payment requests.
Updating km covered on tracking and vehicle workshop documents.
Compiling lists of missed collections and planning for day trips.
Notify customer care for any client-related issues (delays/ missed with recovery plan).
Maintain vehicle compliance trackers, i.e. NTSA inspection, speed governor certificates, and insurance, and proactively raise requests when one month to due date
Maintenance:
Liaise with the Workshop Supervisor to get timelines for fixing trucks that may have delayed collections
Raise all the float requests needed and liaise with the designated float holder for swift payment
Fill workshop log with issues based on truck checks and ad hoc issues
Liaise with workshop—Communicate issues to workshop and follow-up on repairs
Routes realization:
Have a list of all staff working, their route, and their time: Check attendance of staff
Visit routes to collect data for route optimization, theft sensitivities and other efficiency opportunities
Direct drivers to all new client locations to ensure first 3 collections are done successfully
Hand out route printouts and truck checklists
Conduct thorough investigation of any property damage caused by collection trucks and ensure it's resolved within 7 days.
Logging:
Update all the log collection issues raised by the drivers on the established Google sheets
Fill Trip for all trips with actual times and fullness of trucks
Requirements:
Degree/diploma in any business-related field, Logistics and Supply and Chain management.
At least one year of proven experience in Logistics department- Administrative in a similar industrial setting.
Knowledge of logistics software and tools.