JOB SUMMARY
Carries out installation, inspection, servicing, and maintenance of audio-visual equipment, ensuring optimal performance, reliability, and minimal downtime during operations and events.
GENERAL DUTIES & RESPONSIBILITIES
Perform routine inspection, servicing, and preventive maintenance of all audio-visual equipment
Diagnose faults and carry out timely repairs to ensure equipment functionality
Maintain accurate records of maintenance schedules and repair activities
Ensure all equipment is in good working condition before deployment
Conduct testing of equipment before and after use
Identify potential issues and implement proactive maintenance solutions
Ensure proper handling, storage, and safety of all technical equipment
Monitor equipment usage to prevent damage or misuse
Train team members on proper equipment handling and basic maintenance practices
Ensure compliance with company policies, safety standards, and operational procedures
Stay updated with new technologies and maintenance techniques in audio-visual systems
Ensure appropriate quality control systems are in place and followed
Demonstrate sound knowledge of equipment diagnosis and repair
Promote and maintain a strong maintenance culture
Plan and properly execute tasks with other team members
Contribute to ongoing and long-term audio-visual planning and activities
CORE DUTIES AND RESPONSIBILITIES
Test equipment before events
Identify, troubleshoot, and resolve faults on-site
Ensure all audio-visual equipment is serviced and repaired as scheduled
Demonstrate thorough understanding of maintenance procedures for audio-visual equipment
Support setup and operation of equipment during rehearsals and events where required
Check, service, and manage equipment usage and booking
Train team members on proper equipment handling and maintenance
Ensure safe handling, proper storage, and routine servicing of all technical materials and equipment
Stay up to date with new technologies and adhere to company procedures
Ensure contract team members remain focused on technical operations
Implement standard operating procedures, conduct risk assessments, and maximize productivity while minimizing operational costs
KEY PERFORMANCE INDICATORS
Successful completion of projects within deadline and budget
Proper maintenance, safe use, and storage of technical equipment and materials
Compliance with standard operating procedures and effective risk management
High equipment reliability with minimal downtime
Proper setup and testing of equipment at events
Total client satisfaction
QUALIFICATIONS & EXPERIENCE
First Degree in Engineering or a related technical discipline
Relevant professional certifications
Proficiency in MS Office and other software applications
Minimum of 1-year post-graduation experience
KNOWLEDGE & SKILLS REQUIRED
Excellent communication and people management skills
Strong time management and organizational skills
Strong problem-solving and decision-making skills
Good and up-to-date knowledge of technical equipment and maintenance practices
Ability to multitask and work under pressure
Ability to test, diagnose, and repair audio-visual equipment.