Role Objective
The Managing Director will provide strategic leadership and overall business direction, driving growth, operational excellence, and commercial success. The ideal candidate will have a strong background in events, experiential marketing, hospitality, or creative industries, with proven ability to build high-performing teams, manage complex projects, grow revenue streams, and deliver exceptional client experiences.
This role requires a commercially driven leader who can combine strategic thinking with hands-on execution to position the company for sustainable growth and long-term success.
Core Duties and Responsibilities
Strategic Leadership and Business Growth
Develop and execute business strategies that drive sustainable growth, profitability, and market expansion.
Identify new business opportunities, partnerships, and innovative service offerings to strengthen the company's market position.
Provide strategic direction to ensure alignment with organizational goals and objectives.
Transform creative ideas and concepts into commercially successful event solutions.
Drive revenue growth and enhance overall business performance.
Operations and Event Delivery Excellence
Provide oversight of the full event management lifecycle, from concept development and planning to execution and post-event review.
Establish and continuously improve operational systems, processes, and best practices.
Ensure all projects are delivered within agreed timelines, budgets, and quality expectations.
Enhance operational efficiency while maintaining exceptional service delivery standards.
Manage relationships with suppliers, venues, vendors, and other strategic partners.
Client Relations, Brand Development and Partnerships
Build and maintain strong relationships with key clients, sponsors, partners, and industry stakeholders.
Represent the organization in strategic meetings, business forums, and industry engagements.
Strengthen brand visibility, reputation, and market positioning.
Lead negotiations for major contracts, partnerships, and business opportunities.
Leadership and Organizational Development
Provide strong leadership, mentorship, and direction to teams across the organization.
Create a culture focused on accountability, innovation, collaboration, and performance.
Lead talent acquisition, employee development, succession planning, and performance management initiatives.
Make informed strategic and operational decisions that support business success.
Financial and Commercial Management
Oversee financial planning, budgeting, forecasting, and performance management.
Ensure profitability, cost efficiency, and effective financial control across projects and operations.
Drive business development initiatives through client acquisition and strategic partnerships.
Collaborate with finance teams and external auditors to maintain sound financial governance.
Governance and Long-Term Business Sustainability
Work closely with the Board and Founders to support strategic planning, reporting, and governance.
Strengthen organizational structures, systems, and processes to support future growth.
Promote business continuity and long-term sustainability.
Job Specifications and Qualifications
Bachelor's degree in Business Administration, Marketing, Event Management, Hospitality, Communications, or related field
Master's degree (MBA or equivalent) is a strong advantage
Minimum 6 years' professional experience, including at least 2 years in a senior leadership role
Proven experience in events, experiential marketing, hospitality, or creative industries
Demonstrated success in scaling operations and managing complex, high-profile events
Experience managing budgets, teams, and high-value clients
Key Competencies
Outstanding communication, negotiation, and stakeholder management
Strong leadership and people management skills
Strategic thinking with practical execution ability
Excellent financial and commercial understanding
Ability to manage multiple projects under pressure
High integrity, accountability, and professionalism
Entrepreneurial mindset with operational discipline