MENA Regional MEAL Officer

Starting position: 01/02/2026

Place of work : Jordan

Deadline for applications: Terre des hommes does not set a deadline for applications for this position, recruitment is open until the position is filled.

Terre des hommes (Tdh) :

The Terre des hommes Foundation (Tdh), with headquarters in Lausanne and an office in Zurich, is the leading Swiss child rights organisation with more than 2000 employees worldwide. We stand together with children to uphold their rights, protect their lives and improve their well-being. We achieve this through innovative programmes focused on health, migration and access to justice, specially designed to have a positive and sustainable impact.

Context :

The Safeguarding Resource and Support Hub (RSH) is a programme that aims to support organisations in the aid humanitarian and development sector to strengthen their safeguarding policy and practice against Sexual Exploitation, Abuse and Sexual Harassment (SEAH). RSH is driven by the needs of smaller national or local organisations in developing countries.The programme is funded by the Foreign, Commonwealth & Development Office (FCDO) until 2030.

This is an exciting opportunity to lead monitoring, evaluation and learning (MEL) and to provide dedicated support to RSH team. In this role you will lead MEL, working closely with the Evidence Adviser, supporting work in Jordan, Syria and one other country context in the MENA region.

The role is full time on a fixed term contract from 1st February 2026 until 31st July 2028.

Main responsibilities:

The MENA Regional MEAL Officer will play a key role in ensuring RSH’s monitoring, evaluation and learning systems run smoothly across the 3 operational MENA contexts. Working closely with both hub teams and the global MEL function, the postholder will oversee data collection and reporting against the FCDO logframe and the RSH Theory of Change.

This is a practical, detail-oriented role that requires strong coordination, communication and analytical skills. The MENA Regional MEAL Officer will adapt MEL tools to local contexts, support colleagues to collect and report reliable data, and contribute to reflection and learning across the hubs.

Specific responsibilities:

Manage and lead monitoring, reporting and learning responsibilities across Jordan, Syria and one additional context in MENA.

• Provide ongoing monitoring leadership and support to National hubs (country offices) for MEL needs.
• Lead the development of MEL plans and logframe reporting and identify user feedback needs (already in progress).
• Support the development of data collection tools to capture user feedback and the analysis and use of user engagement feedback for decision making and learning.
• Analyse data (qualitative and quantitative) from web analytics, user feedback polls, surveys, and key informant interviews etc.
• Lead the regional reporting for the quarterly donor reports, liaising with global reporting and Online hub colleagues.
• Facilitate learning and exchange between and within national hubs across all relevant activities.

Contribute to global discussions:

• Conduct necessary analysis of monitoring and feedback data from users of all our services and products, including resources, capacity building support, webinars etc. and share in quarterly learning events.
• Ensure all dashboards and tools are up to date and cross-check results before reporting to FCDO.
• Support in the development and implementation of the global learning plan.

**The full Job Description will be shared with shortlisted candidates.**

Profile :

1. Empathy & Active Listening

• Ability to genuinely understand and respond to concerns.
• Making people feel heard, respected, and valued.
• Building rapport with individuals who may have experienced harm or work with vulnerable groups.

2. Clear & Compassionate Communication

• Explaining the programme’s purpose and benefits in simple, non-technical language.
• Using a tone that is reassuring and approachable.
• Sensitivity to cultural and emotional nuances.

3. Cultural Sensitivity

• Respecting diversity and understanding different community norms and values.
• Being inclusive and aware of biases that might affect work.

4. Collaboration & Teamwork

• Working smoothly with colleagues and external stakeholders.
• Sharing insights to improve RSH processes collectively.

Experience / Skills :

Essential

• Minimum of 6 years’ experience in MEL within the humanitarian and development sector.
• Experience coordinating data collection and reporting across multiple teams, partners and/or locations.
• Sound understanding of MEL principles and frameworks, including both quantitative and qualitative methods.
• Working knowledge of data management and reporting systems (e.g. Excel, Power BI, Kobo or similar tools).
• Proven ability to adapt MEL tools and systems to different contexts and ensure data quality.
• Strong analytical skills with excellent attention to detail.
• Clear and effective communication skills
• Fluent English and Arabic (written and spoken).
• Experience working in the MENA region
• Commitment to equity, diversity, and inclusion

Desirable

• Awareness of safeguarding and/or PSEAH principles and standards.
• Experience supporting learning processes, such as action learning or after-action reviews.
• Awareness of feminist and participatory MEL approaches.

Languages : English and Arabic as an advantage

Tdh General Code of Conduct and Ethical Policies :

• Commits to promoting and complying with the Global Code of Conduct, systematically reporting any violations of the Code through Tdh's formal reporting mechanisms and dealing with any violations of procedures and processes appropriately.

• Raises awareness of the Foundation of the risks of policy non-compliance, violence and abuse, and related rights, towards children, community members and our own employees.

• Undertakes to comply with key ethical policies and guidelines, including the Safeguarding Policy, the Anti-Fraud and Corruption Policy, the Conflict-of-Interest Policy and other policies related to the prevention of terrorist financing and criminal activities, as well as workplace behavior.

• Commits to putting values and principles into practice through exemplary behavior, in full compliance with the Code of Conduct, and always respecting established procedures and processes.

• Commits to developing a compliant and enlightened management culture within the organization and in our work with children and the communities in which we operate.

  References :

  Please note that all job offers will be subject to satisfactory references and checks (criminal record and anti-terrorism funding check). Terre des hommes will ask the Human Resources of previous organisations to provide references on any findings of sexual exploitation, sexual abuse and/or sexual harassment as well as fraud and corruption, during employment, or incidents under investigation at the time the candidate left employment.

How to apply

Only complete applications (CV + covering letter) posted on our official website https://jobs.tdh.org/en-GB/jobs/internal/ec94ed30-33e1-457c-8861-0a836e0c8fb9

Additional documents (diplomas, work certificates, etc.) will be requested at a later date. We will only contact those candidates selected for further recruitment.