Ocean Freight Export Controller at DHL

Job Purpose:


To co-ordinate, control, plan and manage all aspects within the export procedure. The export controller is a vital link within the supply chain process and must have extensive knowledge on both local and destination requirements.


In this Ocean Freight Export Controller position


To arrange bookings based on customer requirements with various nominated third parties to ensure customer needs are met
To process customer documentation within a required timeframe in accordance to third party and local requirements i.e. customs, shipping lines
To co-ordinate movement of cargo within required/stipulated time frames in order to meet customer needs
To manage and monitor all parties within the supply chain
To develop and maintain relationships with suppliers and customers
Support Operations Supervisor with the implementation of new/change of systems, directives and distribution of information to staff
Build and maintain relationships
Book shipment with shipping line / co-loader based on customer SLI
Register shipment on internal system
Arrange customs clearance based on customer documentation
Arrange collection / packing of customer cargo
Supply shipping line with bill of lading instructions
Produce cargo dues through portent
Send SOB / Pre alerts to customer / destination offices
Disposal of documents
Invoice shipment based on estimate or rate agreements
To produce thorough and accurate documentation ensuring customer satisfaction and compliance to regulations
Supply estimates on customer request
To participate within the department with regards to industry or regulation changes
Customs rules and regulations
Country rules and regulations local and destination
Hazardous Process


Now, here is what we need from you!


Experience:Minimum 3-5 years related working experience
Regulation knowledge - SARS, road transport
Cargowise experience
Customer focused
Microsoft Office applications
Communication skills - written and spoken
Interpersonal skills
Influencing skills
Negotiation skills
Planning and organizing skills
Education: Matric, Preferable tertiary education including diploma an advantage