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Operations Coordinator (Fixed Term Contract) at Pepkor Lifestyle

Pepkor Lifestyle
October 7, 2026
Full-time
On-site
Are you a proactive professional with the following qualifications and experience?

Qualifications:


NQF Level 6 Qualification (Diploma or Degree in Business Administration, Operations Management, Supply Chain Management, or a related field).
Broad-based understanding of retail policies, practices, systems, and operating models.


Professional Expertise:


Operational Execution: Coordinate day-to-day operational activities, resource allocation, and inventory management.
Process Optimization: Design, refine, and implement streamlined operational processes to eliminate inefficiencies.
Compliance & Quality Management: Conduct regular audits and inspections to ensure 100% adherence to quality standards and operational compliance.
Performance Reporting: Prepare actionable performance reports, metrics, and presentations for senior management.
Stakeholder Alignment: Facilitate cross-departmental collaboration to align operational activities with business goals.


We are seeking a candidate who possesses the following qualities:


Strong Organizational & Time Management Skills: Multi-task and prioritize effectively under pressure.
Communication & Technical Proficiency: Highly skilled in Microsoft Office Suite (Excel, PowerPoint, Word) and operational tracking software.
Customer-Centric Focus: Act as a champion for customer satisfaction, managing expectations and adhering to service codes.
Resilience & Attention to Detail: Handle stress effectively, maintain high standards, and respond constructively to feedback.
Ethical & Values-Driven: Adhere strictly to principles, follow instructions and procedures, and maintain professional presentation.


What will you be doing?


Coordinate Daily Operations: Oversee cross-departmental logistics, scheduling, and resource allocation for smooth business flow.
Optimize Operational Processes: Eliminate operational bottlenecks and improve team performance through refined workflows.
Ensure Strict Compliance: Execute regular compliance checks and implement corrective measures to achieve zero non-compliance.
Champion Customer Centricity: Apply customer service standards across your area of responsibility and celebrate customer-centric behaviors.
Drive Reporting & Insights: Monitor key metrics (KPIs) and deliver clear reporting on operational performance to leadership.


Closing Date 13 October 2026

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