Operations Lead

Key Responsibilities Oversee daily business operations Coordinate inventory, orders, packaging, deliveries and fulfilment Manage vendors, logistics partners and service providers Maintain accurate operational and inventory records Identify operational gaps and implement solutions Support livestreams, campaigns and events Develop systems and processes to improve efficiency Provide regular operational reports to management. Requirements 2 - 4+ years' experience in operations, administration, retail, e-commerce or a related field Strong organisational, multitasking and problem-solving skills Excellent communication and attention to detail Comfortable using spreadsheets and digital tools Proactive, resourceful and able to work independently Experience in luxury retail, fashion or e-commerce is an advantage.