About the Role
We are recruiting on behalf of a growing fashion brand seeking a highly organized and proactive Operations Manager to oversee and optimize daily business operations.
The ideal candidate will have hands-on experience within the fashion industry and possess a strong understanding of fashion production, inventory management, vendor coordination, customer experience, and team supervision.
This role requires an individual who can ensure operational efficiency while supporting business growth and maintaining high service standards.
Key Responsibilities
Oversee day-to-day business operations across production, sales, customer service, and administration.
Coordinate production schedules to ensure timely delivery of client orders and collections.
Monitor workflow from order placement to final delivery, ensuring quality standards are maintained.
Manage inventory, stock levels, and procurement processes.
Liaise with suppliers, vendors, and external service providers.
Develop and implement operational policies and procedures to improve efficiency.
Track operational performance and prepare regular reports for management.
Supervise and support operational staff, ensuring accountability and productivity.
Resolve operational challenges and implement effective solutions.
Ensure excellent customer experience through efficient order fulfillment and communication.
Manage budgets, operational costs, and resource allocation.
Support business growth initiatives and process improvement projects.
Requirements
Bachelor's Degree in Business Administration, Operations Management, Fashion Management, or a related field.
Minimum of 3 - 4 years' experience in an Operations Management role, preferably within the fashion, apparel, or retail industry.
Strong understanding of fashion production processes and inventory management.
Excellent organizational and project management skills.
Strong leadership and team management capabilities.
Proficiency in Microsoft Office Suite and business management tools.
Excellent communication and stakeholder management skills.
Ability to work in a fast-paced environment and manage multiple priorities.
Candidates residing in Ajah or its environs will have a significant advantage.