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Operations Manager - Floriculture at Bridge Talent Management
Bridge Talent Management
September 11, 2026
Full-time
On-site
Key Responsibilities
Export Planning & Forecasting
Work closely with the Farm Manager to obtain projected flower production and export volumes.
Develop export forecasts based on farm production, buyer requirements, orders, and market demand.
Understand buyer requirements and translate them into practical production and export plans.
Monitor available flower volumes, quality, specifications, and readiness for export.
Maintain regular communication with international buyers following communication and direction from the COO.
Coordinate closely with the farm to ensure production plans are aligned with confirmed and anticipated orders.
Logistics & Export Operations
Manage end-to-end logistics of flowers from the farm to the airport and onward to international destinations.
Coordinate clearing, forwarding, transportation, cold-chain logistics, and airport cargo handling.
Work closely with airlines, cargo handlers, clearing agents, transporters, and other logistics partners to ensure timely dispatch.
Monitor airline schedules, cargo capacity, flight changes, and potential disruptions that may affect exports.
Ensure flowers are handled and transported within the required timelines and conditions.
Identify and resolve logistical challenges that may affect export schedules or product quality.
Airport Cargo & Export Documentation
Coordinate flower deliveries and cargo operations at Jomo Kenyatta International Airport (JKIA).
Manage and verify export documentation, including Airway Bills (AWBs) and related shipping documentation.
Ensure export documentation is accurate, complete, and available within required timelines.
Liaise with clearing and forwarding agents and relevant airport stakeholders.
Ensure compliance with applicable export, customs, cargo handling, and aviation requirements.
Maintain proper records of shipments, documentation, and export transactions.
Farm & Operational Coordination
Maintain close visibility of activities at the farm and ensure operational issues affecting exports are identified early.
Coordinate with the Farm Manager on production, harvesting, packing, dispatch readiness, and projected export volumes.
Monitor the availability of flowers against buyer orders and export forecasts.
Coordinate operational purchases and requirements with the relevant teams.
Ensure timely communication between the farm, Nairobi office, logistics partners, and management.
Conduct regular farm visits to monitor operations and resolve emerging issues.
Stakeholder & Buyer Coordination
Maintain professional relationships with international buyers, logistics partners, clearing agents, airlines, and other operational stakeholders.
Follow up on buyer requirements and ensure they are communicated accurately to the relevant teams.
Coordinate with Finance and Accounts on payments, logistics costs, purchases, and other operational requirements.
Work closely with the COO and Managing Director on operational priorities and export planning.
Provide management with regular updates on production, export volumes, shipments, logistics challenges, and operational performance.
Office & Administrative Operations
Oversee the smooth day-to-day running of the Nairobi office from an operational perspective.
Maintain accurate operational records, shipment files, buyer information, forecasts, and logistics documentation.
Coordinate internal communication between the Nairobi office and farm.
Support basic employee coordination and ensure operational teams have the resources required to perform effectively.
Assist management with operational reporting and other duties as assigned.
Requirements & Qualifications
Bachelor's degree in Logistics, Supply Chain Management, Business Administration, Agribusiness, or a related field.
Minimum 5 years of relevant experience in floriculture, flower exports, logistics, supply chain, or agricultural export operations.
Proven experience coordinating flower exports and airport cargo operations.
Good understanding of cold-chain logistics and perishable goods handling.
Experience working with international buyers, airlines, clearing agents, freight forwarders, and logistics providers.
Strong knowledge of export documentation, including Airway Bills and customs/clearing documentation.
Good understanding of the Kenyan flower export ecosystem and relevant regulatory requirements.
Strong forecasting, planning, coordination, and problem-solving skills.
Excellent communication and stakeholder management abilities.
Ability to work under tight timelines and manage time-sensitive export operations.
Willingness to travel regularly between the Nairobi office, farm, airport, and other operational locations.
Core Competencies
Strong operations and logistics management
Export planning and forecasting
Floriculture and perishable goods knowledge
Buyer and stakeholder relationship management
Strong attention to detail and documentation
Problem-solving and decision-making
Excellent communication and coordination
Ability to work under pressure and meet strict deadlines
Proactive and hands-on approach to operations
High level of integrity, accountability, and professionalism
Export Planning & Forecasting
Work closely with the Farm Manager to obtain projected flower production and export volumes.
Develop export forecasts based on farm production, buyer requirements, orders, and market demand.
Understand buyer requirements and translate them into practical production and export plans.
Monitor available flower volumes, quality, specifications, and readiness for export.
Maintain regular communication with international buyers following communication and direction from the COO.
Coordinate closely with the farm to ensure production plans are aligned with confirmed and anticipated orders.
Logistics & Export Operations
Manage end-to-end logistics of flowers from the farm to the airport and onward to international destinations.
Coordinate clearing, forwarding, transportation, cold-chain logistics, and airport cargo handling.
Work closely with airlines, cargo handlers, clearing agents, transporters, and other logistics partners to ensure timely dispatch.
Monitor airline schedules, cargo capacity, flight changes, and potential disruptions that may affect exports.
Ensure flowers are handled and transported within the required timelines and conditions.
Identify and resolve logistical challenges that may affect export schedules or product quality.
Airport Cargo & Export Documentation
Coordinate flower deliveries and cargo operations at Jomo Kenyatta International Airport (JKIA).
Manage and verify export documentation, including Airway Bills (AWBs) and related shipping documentation.
Ensure export documentation is accurate, complete, and available within required timelines.
Liaise with clearing and forwarding agents and relevant airport stakeholders.
Ensure compliance with applicable export, customs, cargo handling, and aviation requirements.
Maintain proper records of shipments, documentation, and export transactions.
Farm & Operational Coordination
Maintain close visibility of activities at the farm and ensure operational issues affecting exports are identified early.
Coordinate with the Farm Manager on production, harvesting, packing, dispatch readiness, and projected export volumes.
Monitor the availability of flowers against buyer orders and export forecasts.
Coordinate operational purchases and requirements with the relevant teams.
Ensure timely communication between the farm, Nairobi office, logistics partners, and management.
Conduct regular farm visits to monitor operations and resolve emerging issues.
Stakeholder & Buyer Coordination
Maintain professional relationships with international buyers, logistics partners, clearing agents, airlines, and other operational stakeholders.
Follow up on buyer requirements and ensure they are communicated accurately to the relevant teams.
Coordinate with Finance and Accounts on payments, logistics costs, purchases, and other operational requirements.
Work closely with the COO and Managing Director on operational priorities and export planning.
Provide management with regular updates on production, export volumes, shipments, logistics challenges, and operational performance.
Office & Administrative Operations
Oversee the smooth day-to-day running of the Nairobi office from an operational perspective.
Maintain accurate operational records, shipment files, buyer information, forecasts, and logistics documentation.
Coordinate internal communication between the Nairobi office and farm.
Support basic employee coordination and ensure operational teams have the resources required to perform effectively.
Assist management with operational reporting and other duties as assigned.
Requirements & Qualifications
Bachelor's degree in Logistics, Supply Chain Management, Business Administration, Agribusiness, or a related field.
Minimum 5 years of relevant experience in floriculture, flower exports, logistics, supply chain, or agricultural export operations.
Proven experience coordinating flower exports and airport cargo operations.
Good understanding of cold-chain logistics and perishable goods handling.
Experience working with international buyers, airlines, clearing agents, freight forwarders, and logistics providers.
Strong knowledge of export documentation, including Airway Bills and customs/clearing documentation.
Good understanding of the Kenyan flower export ecosystem and relevant regulatory requirements.
Strong forecasting, planning, coordination, and problem-solving skills.
Excellent communication and stakeholder management abilities.
Ability to work under tight timelines and manage time-sensitive export operations.
Willingness to travel regularly between the Nairobi office, farm, airport, and other operational locations.
Core Competencies
Strong operations and logistics management
Export planning and forecasting
Floriculture and perishable goods knowledge
Buyer and stakeholder relationship management
Strong attention to detail and documentation
Problem-solving and decision-making
Excellent communication and coordination
Ability to work under pressure and meet strict deadlines
Proactive and hands-on approach to operations
High level of integrity, accountability, and professionalism