Description
Responsible for the logistics related to processing of customer orders.
Coordinates with sales staff, dispatchers, customer service representatives, warehouse staff and shipping/receiving.
Answers inquiries from customers and investigates complaints regarding services and policies.
Input, update and consolidate ETA/shipping data and send to appropriate business units.
Analyzes load information from customers in order to determine and verify the appropriate routes, rates, and schedules.
Coordinates shipment schedules with vendors.
This position level would typically include junior Logistics Coordinators performing mostly tasks that do not require prior extensive experience.
Job Requirements
Attention to detail.
Strong organizational skills.
Problem solving.
Customer service.
Strong communication skills as this position will be contact point for government officer.
Familiarity/proficiency with computer systems.
Logical thinking skills for logistics optimization and improvement to the work process.