Operations Team Lead(AN 57) at Werkie

Key Responsibilities:

Operations Control & Execution:


Ensure all jobs are correctly created, updated, and maintained on Rentman, planners, and OneDrive.
Conduct daily checks on schedules, job status, and readiness.
Ensure all documentation is complete, accurate, and accessible.
Monitor progress of active jobs and follow up on outstanding items.


Team Leadership & Work Allocation:


Allocate tasks and manage workloads of Operations Coordinators.
Monitor performance and ensure deadlines are met.
Act as the first point of escalation for operational issues.
Guide prioritisation, problem-solving, and execution.


Supplier & Logistics Coordination:


Oversee sourcing and booking of suppliers, freelancers, transport, travel, and accommodation.
Ensure all bookings are confirmed, documented, and communicated.
Monitor supplier responses and follow up on delays.
* Ensure Purchase Orders are raised correctly and sent to suppliers.


Finance & Reconciliation Control:


Ensure invoicing is completed accurately and within required timelines.
Oversee event reconciliations and ensure all costs are captured.
Track expenses, claims, and supporting documentation.
Liaise with Finance to resolve discrepancies to ensure alignment.


Health, Safety & Compliance:


Ensure safety files, permits, and compliance documents are completed for all jobs.
Monitor the validity of certifications for freelancers and technicians.
Ensure adherence to operational and safety standards.


Process Enforcement & Improvement:


Ensure operational processes are followed consistently.
Identify gaps or inefficiencies in workflows.
Support the improvement and standardisation of operational processes.


Cross-Functional Coordination:


Ensure alignment between Operations, Finance, Warehouse, and Sales.
Facilitate communication between departments to ensure smooth execution.
Support overall project flow from planning to completion.


General:


Provide operational support where required.
Assist with internal queries and problem resolution.
Perform additional duties as required.


Job Requirements:


Diploma or Degree in Operations, Logistics, Events Management, or a related field.
Minimum of 5 years' experience in event operations, logistics, or technical production.
Minimum of 1 - 2 years in a supervisory or leadership role.
Own reliable transport.
Experience with Rentman, Monday.com (or similar), and Microsoft Office (Excel, Outlook, OneDrive).
Strong organisational and coordination skills in a fast-paced environment.
Ability to manage multiple projects and priorities simultaneously.
Strong communication and problem-solving skills.


Key Characteristics:


Strong leadership and decision-making ability.
Excellent communication and coordination skills.
High attention to detail and accuracy.
Ability to perform under pressure in a fast-paced environment.
Strong time management and prioritisation skills.
Accountability and responsibility.