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Performance Development Manager at Good Neighbors

Good Neighbors
July 29, 2026
Full-time
On-site
Position Purpose


The Performance Development Manager strengthens organizational performance across Partnership Countries by developing regional performance management systems, supporting operational improvement, building organizational capacity, and promoting evidence-based decision-making.
The position serves as a strategic partner to Partnership Countries by driving continuous improvement and enhancing organizational effectiveness throughout the Africa region.


Key Responsibilities

Performance Management


Develop and maintain regional performance management frameworks
Establish organizational KPIs and performance indicators
Analyze performance trends and prepare management reports
Facilitate regional performance review meetings
Recommend performance improvement actions


Performance Improvement & Organizational Development


Conduct Partnership Countries performance assessments
Develop and monitor Partnership Countries Improvement Plans
Identify operational gaps and recommend improvements
Support organizational development initiatives
Promote continuous improvement across the Africa Region


Capacity Development & Knowledge Management


Identify organizational capacity needs
Design and facilitate learning initiatives
Develop operational guidance and tools
Promote knowledge sharing and best practices


Strategic Support


Provide strategic operational support to Partnership Countries
Support regional planning and decision-making
Coordinate cross-functional initiatives
Prepare analytical reports and recommendations


Qualifications & Competencies


Education Bachelor's or Master's degree in International Development, Development Studies, Public Administration, Monitoring and Evaluation, Project Management, Social Sciences, or another relevant field


Professional Experience


Minimum seven years of relevant professional experience
Experience in international NGOs or development organizations
Experience in performance management, organizational development, or strategic planning
Professional experience in African countries other than the candidate's country of origin is an asset.
Experience supporting multi-country operations is preferred.

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