Role Summary
The Performance Officer is a critical intelligence function responsible for driving organizational visibility, measurement, and continuous improvement.
You will ensure that business activities, particularly within mining, manufacturing, and industrial sectors, align with strategic objectives through robust frameworks, data-driven insights, and actionable improvement initiatives.
Key Responsibilities
Framework & KPI Development: Design, implement, and refine performance metrics and benchmarking frameworks to ensure standardized measurement across all departments.
Data Analysis & Insights: Collect and validate operational and financial data; conduct trend and variance analysis to translate complex datasets into actionable executive insights.
Target Setting & Planning: Collaborate with department heads to define realistic KPIs, ensuring alignment between individual goals and organizational strategy.
Monitoring & Reporting: Maintain periodic performance evaluations (weekly/monthly/quarterly) and prepare interactive dashboards to highlight risks and opportunities for senior management.
Root Cause & Process Optimization: Conduct deep-dive analysis into performance gaps, identify production bottlenecks, and lead evidence-based corrective action plans.
Sector-Specific Analysis: Drive efficiency within industrial workflows by identifying resource utilization gaps and cost-saving opportunities unique to mining and manufacturing environments.
Requirements
Education: Bachelor's degree in Business Administration, Economics, Engineering, or a related field.
Experience: 4 - 7 years in performance management, business analysis, or operations analytics.
Technical Skills: Proven expertise in KPI development, data visualization (BI tools), and performance tracking.
Industry Knowledge: Strong background in industrial, mining, or manufacturing environments is highly desirable.
Attributes: Analytical mindset with the ability to promote a culture of accountability and data-driven decision-making.