Role Objective
Our client is seeking a highly organized, proactive, and dependable Personal Aide & Operations Assistant to provide personal, household, and administrative support. The successful candidate will be responsible for managing personal errands, coordinating household activities, and supporting the day-to-day operations of a gift store while ensuring efficiency and excellent customer service.
Core Duties and Responsibilities
Maintain a clean, organized, and welcoming store environment.
Coordinate gift hamper deliveries to ensure timely and accurate distribution.
Provide exceptional customer service by responding to customer inquiries and requests.
Manage petty cash and maintain accurate financial records.
Perform general administrative duties including data entry, filing, and document management.
Monitor inventory levels and assist in restocking shelves when required.
Handle grocery shopping, including preparation and management of shopping lists.
Make reservations for personal and professional engagements.
Manage household-related tasks such as bill payments and appointment scheduling.
Oversee household maintenance and repair activities.
Liaise with vendors, contractors, and service providers to ensure smooth operations.
Coordinate household services and follow up on outstanding tasks as needed.
Job Specifications and Qualifications
KCSE Certificate or equivalent qualification.
Proven experience as a Personal Assistant, preferably in a similar role or environment.
Proficiency in Microsoft Office Suite applications.
Ability to work independently with minimal supervision.
Key Competencies
Strong organizational and multitasking abilities.
Excellent communication and interpersonal skills.
High level of attention to detail and accuracy.
Proactive problem-solving and decision-making skills.
Flexibility and adaptability to changing priorities and responsibilities.
Ability to maintain professionalism, confidentiality, and reliability.
Strong customer service orientation.