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Phlebotomy Lead | Mthatha at Ampath
Ampath
September 30, 2026
Full-time
On-site
Closing date: 30 Sept 2026
What You Will Do
Lead the day-to-day operations of the Care Centre to ensure efficient, high-quality service delivery.
Monitor operational, quality, and compliance standards, including accreditation and audit requirements.
Manage staffing, scheduling, resources, and costs to support operational and financial objectives.
Recruit, coach, develop, and motivate employees to build a high-performing team.
Drive performance management, employee engagement, and a culture of continuous improvement.
Monitor and report on key operational, quality, financial, and people-related metrics.
Foster a patient-centric culture that prioritises exceptional customer service and care.
What you'll bring
Qualifications
Relevant HPCSA-recognised Phlebotomy, Nursing, or related healthcare qualification.
Current HPCSA or SANC registration.
Experience
Minimum of 3 years' experience as a Phlebotomist or in a similar role within a pathology environment.
Knowledge & Skills
Advanced knowledge of phlebotomy procedures.
Knowledge of the Occupational Health and Safety Act.
Basic proficiency in Microsoft Outlook, Windows, and Excel.
Strong communication, organisational, and problem-solving skills.
Ability to lead, motivate, and develop teams.
Sound numerical and computer literacy skills.
Commitment to delivering excellent patient and customer service.
Additional requirements
Valid South African drivers license Code B or C
Advantageous
Knowledge of Meditech and relevant labour legislation.
Understanding of people management, performance management, and employee development.
Knowledge of budgeting, cost control, and financial management principles.
Strong business and financial acumen.
What You Will Do
Lead the day-to-day operations of the Care Centre to ensure efficient, high-quality service delivery.
Monitor operational, quality, and compliance standards, including accreditation and audit requirements.
Manage staffing, scheduling, resources, and costs to support operational and financial objectives.
Recruit, coach, develop, and motivate employees to build a high-performing team.
Drive performance management, employee engagement, and a culture of continuous improvement.
Monitor and report on key operational, quality, financial, and people-related metrics.
Foster a patient-centric culture that prioritises exceptional customer service and care.
What you'll bring
Qualifications
Relevant HPCSA-recognised Phlebotomy, Nursing, or related healthcare qualification.
Current HPCSA or SANC registration.
Experience
Minimum of 3 years' experience as a Phlebotomist or in a similar role within a pathology environment.
Knowledge & Skills
Advanced knowledge of phlebotomy procedures.
Knowledge of the Occupational Health and Safety Act.
Basic proficiency in Microsoft Outlook, Windows, and Excel.
Strong communication, organisational, and problem-solving skills.
Ability to lead, motivate, and develop teams.
Sound numerical and computer literacy skills.
Commitment to delivering excellent patient and customer service.
Additional requirements
Valid South African drivers license Code B or C
Advantageous
Knowledge of Meditech and relevant labour legislation.
Understanding of people management, performance management, and employee development.
Knowledge of budgeting, cost control, and financial management principles.
Strong business and financial acumen.