Job Purpose
The Senior Manager owns and drives delivery of defined initiatives endÃÂâÃÂÃÂÃÂÃÂtoÃÂâÃÂÃÂÃÂÃÂend — from concept through build, launch, and scale. This role is handsÃÂâÃÂÃÂÃÂÃÂon and executionÃÂâÃÂÃÂÃÂÃÂled, with accountability for turning strategy into working solutions that deliver measurable business and customer outcomes.
Key Outputs
The successful applicant will be responsible for but not limited to the following job functions:
Actively shape and build out value propositions for members, providers, and partners.
Own the development of features, journeys, and requirements, working directly with product, tech, and business teams.
Lead and participate in handsÃÂâÃÂÃÂÃÂÃÂon research and analysis, including member insights, provider feedback, and market scanning.
Translate insight into deliveryÃÂâÃÂÃÂÃÂÃÂready outputs — clear specs, journeys, prioritised backlogs, and decision papers.
Drive and support testing, validation, and regulatory readiness, ensuring solutions are launchÃÂâÃÂÃÂÃÂÃÂready.
Design and execute commercial models, not just define them.
Work handsÃÂâÃÂÃÂÃÂÃÂon with commercial, finance, and partner teams to implement pricing, incentives, and partnership structures.
Drive solutions that unlock revenue, participation, and scale in the ecosystem.
Personally drive delivery from concept through build, launch, and transition into BAU.
Actively manage roadmaps, milestones, dependencies, and risks — courseÃÂâÃÂÃÂÃÂÃÂcorrecting fast where needed.
Operate as a key execution lead and subjectÃÂâÃÂÃÂÃÂÃÂmatter contributor across initiatives.
Prepare and own materials for SteerCos, governance forums, and senior decisionÃÂâÃÂÃÂÃÂÃÂmaking — focused on progress, risks, and actions.
Build working relationships with external providers, partners, and clients that move delivery forward.
Act as a dayÃÂâÃÂÃÂÃÂÃÂtoÃÂâÃÂÃÂÃÂÃÂday operational driver with selected partners, ensuring commitments are met.
Lead elements of partner onboarding and enablement, working closely with ops and commercial teams.
Actively collect feedback, convert it into changes, and push improvements into delivery.
Work directly with marketing and communications teams to get solutions launchÃÂâÃÂÃÂÃÂÃÂready.
Enable sales and distribution teams with practical tools, FAQs, and playbooks.
Support deployment and handsÃÂâÃÂÃÂÃÂÃÂon handover into operations.
Experience Required
Minimum of 6 years of relevant work experience
Minimum of 4 years years' experience in a management position.
Experience in product design, development, marketing or management within financial services, consulting, healthcare, or a related sector will be advantageous (Advantageous)
Experience working in the provision of healthcare (Advantageous).
Qualifications Required
Relevant Honors Degree in Actuarial Science, Business, Commerce, Management, Healthcare, Finance or related field is required.
Masters Degree, MBA, PHD will be advantageous
Technical Skills or Knowledge
Product design, development, marketing or management within financial services, consulting, healthcare, or a related sector