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Project Facilitator (Cape Town) at Housing Development Agency (HDA)
Housing Development Agency (HDA)
October 12, 2026
Full-time
On-site
Responsibilities
Community Liaison
Community engagement
Creating effective communication networks with the community
Promoting the project to the community
Building a trusting and open relationship with the community through open, honest and realistic communication with the community
Assisting to resolve conflicts involving the contractors and beneficiary communities
Identify effective and use existing communication channels and establish contact with Ward Councilors and Sub-councilors.
Facilitate and be responsible for the establishment of Project Steering Committee (PSC)
Attend Project Steering-committee meetings in order to obtain information regarding community needs, expectations and opinions as well as communicate to the community via the PSC progress.
Interact with designated Councilors and relevant Community leaders in order to obtain information regarding community needs, expectations and opinions
Fulfil all secretarial functions required for the PSC meetings i.e. chairing, attendance register, record keeping, minute keeping and approval of previous minutes.
Community Education
Improving community knowledge about the housing and relocation process
Providing feedback and insight into the construction and development process
Setting up and implementing the services required to ensure understanding of the process in both the community and individual beneficiaries
Develop and run training programmes that will promote project objectives
HDA / community intermediary
Establish systems required to liaise with the Project Managers and Project Administrators on the project status to provide feedback to communities
Advising Project Manager and contractors on cross cultural matters and awareness
Relocations
Verify beneficiaries to ensure that they are eligible and rightful occupants.
Oversee the relocation of beneficiaries from informal to formal structures, including attending to administrative process, namely signing of relocation certificates, deeds of sale and conforming that legitimate beneficiaries have been relocated.
Coordinate training of residents
Surveys (Enumerations)
Assist in undertaking surveys to confirm details of occupants and their structures (formal and informal).
Subsidy applications
Provide the community leadership with information that needs to be communicated to the broader communities on how the subsidy application process will be implemented and how and where application forms should be collected and submitted.
Establish subsidy application information desks in the communities where community members can collect and submit application forms and are assisted to complete their applications.
Scrutinise each application to ensure correctness and completeness of information with all supporting documents.
Administration
Assisting in building a beneficiary and stakeholder database
Developing and compiling reports as required
Establishing and maintaining good practice guidelines
Ensuring the correctness, compliance and timeous collection of documentation received via contractors
Any other reasonable administration requirements that may present themselves in the day to day functioning of the project.
Requirements
At least a grade 12 or equivalent qualification
3 years' experience in a large scale social / development environment of which 2 years must have been in a Community Liaison role.
Computer Literacy.
Community Liaison
Community engagement
Creating effective communication networks with the community
Promoting the project to the community
Building a trusting and open relationship with the community through open, honest and realistic communication with the community
Assisting to resolve conflicts involving the contractors and beneficiary communities
Identify effective and use existing communication channels and establish contact with Ward Councilors and Sub-councilors.
Facilitate and be responsible for the establishment of Project Steering Committee (PSC)
Attend Project Steering-committee meetings in order to obtain information regarding community needs, expectations and opinions as well as communicate to the community via the PSC progress.
Interact with designated Councilors and relevant Community leaders in order to obtain information regarding community needs, expectations and opinions
Fulfil all secretarial functions required for the PSC meetings i.e. chairing, attendance register, record keeping, minute keeping and approval of previous minutes.
Community Education
Improving community knowledge about the housing and relocation process
Providing feedback and insight into the construction and development process
Setting up and implementing the services required to ensure understanding of the process in both the community and individual beneficiaries
Develop and run training programmes that will promote project objectives
HDA / community intermediary
Establish systems required to liaise with the Project Managers and Project Administrators on the project status to provide feedback to communities
Advising Project Manager and contractors on cross cultural matters and awareness
Relocations
Verify beneficiaries to ensure that they are eligible and rightful occupants.
Oversee the relocation of beneficiaries from informal to formal structures, including attending to administrative process, namely signing of relocation certificates, deeds of sale and conforming that legitimate beneficiaries have been relocated.
Coordinate training of residents
Surveys (Enumerations)
Assist in undertaking surveys to confirm details of occupants and their structures (formal and informal).
Subsidy applications
Provide the community leadership with information that needs to be communicated to the broader communities on how the subsidy application process will be implemented and how and where application forms should be collected and submitted.
Establish subsidy application information desks in the communities where community members can collect and submit application forms and are assisted to complete their applications.
Scrutinise each application to ensure correctness and completeness of information with all supporting documents.
Administration
Assisting in building a beneficiary and stakeholder database
Developing and compiling reports as required
Establishing and maintaining good practice guidelines
Ensuring the correctness, compliance and timeous collection of documentation received via contractors
Any other reasonable administration requirements that may present themselves in the day to day functioning of the project.
Requirements
At least a grade 12 or equivalent qualification
3 years' experience in a large scale social / development environment of which 2 years must have been in a Community Liaison role.
Computer Literacy.