We are in search of Project Manager to oversee the day-to-day operational management of a particular portfolio within the Catering Industry. The successful candidate will be responsible for maintaining a high-quality standard of deliverables in line with site specific SLA's, manage client relations, perform site visits, support, and develop the site management. Overall responsibility is to ensure sites are managed according to budgeted costings and growth targets and to ensure all standards are adhered to in line with best practices.
Duties & Responsibilities
Manage full project lifecycle from initiation through to handover and close-out
Lead catering mobilisations, site transitions, and new contract implementations
Develop detailed project plans, budgets, timelines, and resource allocations
Coordinate cross-functional teams (Operations, HR, Finance, Procurement, Safety, IT)
Engage directly with client representatives to manage expectations and deliverables
Ensure kitchens, equipment, staffing, and systems are operationally ready at go-live
To provide effective leadership to catering managers and their team of catering staff
To ensure the company image is projected through excellent client relationships, quality of service, product and productivity
Develop medium and long-term strategies to grow the business in conjunction with the operations manager as well as the district manager
Comply with the divisions budgetary requirements within the financial guidelines
Understand and maintain all financial aspects of the business - budgeting, forecasting
Understand and implement company standards, policies and procedures in line with legislation
To work and operate in a stressful environment and perform well under pressure
Ensure quality control is in accordance with the company standards
Oversee cash management (control of debtors, stock checks and cash checks etc)
Effect profit growth in all areas of responsibility
Meeting agreed deadlines with regards to submission of forecasts, profit and loss's etc
Operational standards - Maintain and improve on operational standards as agreed
Meeting all quality / star grading standards within the areas of responsibility, as per Tsebo Grading checklist and KRAs within the Performance Management Scheme
Strong banqueting/function background and handling of VIP guests
Understand back of house and kitchen brigade
Monitor project progress, risks, costs, and quality, implementing corrective actions
Ensure full compliance with food safety, health and safety, and Tsebo governance standards
Manage suppliers, contractors, and service providers on-site and off-site
Identify opportunities for process improvement and cost efficiencies within the contract
May be required to assist with any other duties that may be outside scope of responsibility
Skills and Competencies
Planning and organising
Delivering results and meeting customer expectations
Leading, influencing, and managing stakeholders
Acts with integrity and professionalism in all client interactions
Communicating clearly at all organisational levels
Coping with pressure in fast-paced operational environments
Upholds safety, quality, and compliance as non-negotiables
Delivers consistent, reliable service aligned to client expectations
Experience in upmarket functions and events management
Operational Standards: Performance management, financial analysis, computer proficiency & human resources
Interpersonal Skills: Client/customer interface, managing group process and organizational skills
Strong presentation skills
Flexibility with respect to working hours
Innovative approach to streamlining systems
Good Understanding of HACCP/Health and safety as they will form part of the BP HS&E forum
Mymarket and Menutec proficiency
Qualifications
Relevant tertiary qualification (Project Management, Operations, Business, or similar)
5 - 8 years' proven Project Management experience, preferably within catering, hospitality, or services contracts
Experience managing multi-site or large-scale operational projects
Strong client-facing and stakeholder management experience
Valid driver's licence and willingness to travel between sites
Project Management certification (PMP, PRINCE2, or similar) advantageous
Business Management principles, including proven financial skills
Deadline:16th April,2026