We are seeking a specialist D365 ERP Implementation Project Manager to lead a critical modernisation journey for our client in the Financial services sector. As they move through the Build and Test phase, you will be responsible for orchestrating the transition from solution configuration to a successful go-live and hypercare. This role is pivotal in ensuring a scalable, standardized operating model with minimal business disruption.
Key Responsibilities
Integrated Planning: Develop and maintain the master project plan, managing the critical path, resource allocation, and cross-workstream dependencies.
Partner & Vendor Management: Drive implementation partner delivery against contractual commitments, managing escalations and ensuring quality of deliverables.
End-to-End Testing & Data: Own the strategy for SIT and UAT cycles, defect triage governance, and data migration iterations.
Governance & RAID: Lead project governance forums (Steering Committee/Working Groups) and maintain rigorous control over Risks, Issues, Actions, and Dependencies.
Cutover & Go-Live: Manage the deployment checklist, transition to operations, and the hypercare support model.
Scope & Change Control: Maintain the scope baseline and manage the formal change request process to protect project benefits.
Requirements
Experience: 8 - 10 years in Project Management, with at least 3 - 5 years specifically leading ERP implementations.
D365 Proven Track Record: Must have led at least one end-to-end Microsoft Dynamics 365 (Finance/Operations) rollout through to hypercare.
Methodology: Expert knowledge of structured implementation frameworks (e.g., Microsoft Success by Design, Sure Step, or Hybrid Agile).
Functional Knowledge: Strong grasp of core ERP processes such as Record-to-Report, Procure-to-Pay, and Order-to-Cash.
Certifications: PMP or PRINCE2 is required. Microsoft Dynamics 365 or Power Platform certifications are a significant advantage.
Leadership: Demonstrated ability to manage senior stakeholders and lead cross-functional teams in complex, high-pressure environments.