Role Objective
Our client, managing residential properties within Nairobi, is looking to hire a dependable and hands-on Property Caretaker. The role involves overseeing daily property operations, ensuring proper maintenance, and maintaining positive tenant relations. The ideal candidate should be practical, organized, and capable of handling both supervisory and operational responsibilities.
Core Duties and Responsibilities
Ensure cleanliness and proper upkeep of shared areas, buildings, and the surrounding environment
Supervise on-site staff including security personnel, cleaners, and other service providers
Carry out minor repairs and coordinate external technicians for specialized maintenance work
Conduct regular inspections to identify and address maintenance needs promptly
Oversee waste management and maintain required hygiene standards
Serve as the primary contact for tenants, addressing concerns and resolving issues efficiently
Escalate complex matters to management and provide timely updates
Monitor security arrangements and manage access to the premises
Keep track of rent payments, follow up on outstanding balances, and maintain tenant records
Assist in managing utilities and respond to emergencies as they arise
Maintain simple financial records including expenses and basic reporting
Prepare regular updates on maintenance activities and property status
Support tenant move-ins and move-outs while monitoring occupancy levels
Supervise landscaping and general outdoor maintenance
Perform any other duties as assigned by management
Job Specifications and Qualifications
At least 3 years' experience in property management or a similar caretaker/supervisory role
Experience handling residential properties or estates
Relevant training or certification in Property Management, Building Maintenance, or related field
Basic understanding of bookkeeping (rent tracking, expenses, reporting)
Practical knowledge of general repairs and maintenance
Key Competencies
Strong problem-solving and decision-making skills
Good communication and interpersonal abilities
High level of integrity and responsibility
Ability to manage teams and handle multiple responsibilities
Flexible, hands-on approach to both technical and administrative tasks