U

QA Analyst - UN Web Buy Plus at United Nations Office for Project Services (UNOPS)

United Nations Office for Project Services (UNOPS)
Full-time
On-site
Quality Assurance


Lead quality assurance activities
Create and maintain test plans, strategies, and documentation
Functional, regression, and integration testing
Stress testing and performance validation
Develop and maintain automated test scripts
Provide regular QA metrics
Proactively identify quality risks, process improvements, and opportunities to enhance system reliability
Understand product
Collaborate with Product Owners and Developers to clarify requirements
Analyse functional requirements, wireframes, designs, and technical documentation
Read the application source code
Technical Support
Provide tier-1 and tier-2 support
Conduct root cause analysis
Maintain knowledge base and technical documentation for common issues
Act as primary technical liaison between end-users and developers
User training and preparing training materials


Impact of Results


Leads quality assurance activities in UNWB
Provides tier-1 and tier-2 technical support to UNWB end users
Handles user training


Education Requirements:


Master's Degree in Computer Science, Software Engineering, Information Technology or a related technical field is required
A first-level University degree or Bachelor's or equivalent in a related field of study with 2 additional years of relevant work experience may be accepted in lieu of the Master's Degree requirement;
A technical/professional diploma in relevant discipline in combination with 4 years of experience may be accepted in lieu of the Master's Degree requirement.


Required Experience


2 years of professional experience in a QA role (in combination with a Bachelor's degree); 4 years of professional experience in a QA role (in combination with a technical/professional diploma) is required;
The above should include at least 1 year of working with complex, enterprise-level web applications
At least 1 year of providing technical support, including training to end users