Role brief
The role supports operational excellence by driving quality control systems and continuous improvement initiatives.
The suitable candidate will ensure consistent product quality and compliance with food safety, environmental, and regulatory standards across all stages of production—from plantation to processing and packaging.
Key Responsibilities
Monitor compliance with company quality standards and regulatory requirements.
Conduct routine inspections across harvesting, milling, processing, and packaging stages.
Implement and maintain quality management systems (QMS).
Identify quality issues and recommend corrective and preventive actions.
Conduct laboratory tests and product quality analysis.
Maintain proper documentation of quality records and audit reports.
Collaborate with production teams to ensure adherence to quality procedures.
Train staff on quality standards, hygiene, and safety practices.
Support internal and external audits and ensure regulatory compliance.
Drive continuous improvement initiatives in quality processes.
Key Performance Indicators (KPIs)
Product Defect Rate < 2% monthly
Compliance Rate > 95% per quarter
Audit Non-Conformance Closure Rate > 90%
Customer Complaints < 3% monthly
Process Deviation Rate < 5% monthly
Quality Inspection Coverage = 100%
Requirements / Qualifications
Educational Qualifications: BSc or HND in Food Science, Chemistry, Microbiology, or related field
Professional Certifications: Relevant certifications in Quality Management Systems (e.g., ISO 22000, HACCP)
Experience Requirement: 5 - 7 years relevant experience in quality assurance within Oil palm plantation, agribusiness, Agro-processing, FMCG or related industry.