Physico-chemical analysis (chromatography, spectrometry, etc.) is necessary to ensure the quality of the products produced.
Carry out the necessary tests to evaluate the causes of customer claims or complaints.
Provide conclusions to claims based on the results obtained.
Project management and control
Development of new product lines
Technical advice to Commercials and clients
Customer visit, if applicable
Aroma (flavours) creation
Conduct product application for R&D developments
Management and monitoring of the Samples Department
Training of subordinates
Coordinate the maintenance and calibration of analytical equipment and tools to ensure accuracy of test and quality results.
Investigate and record customer complaints regarding product designs, product performance, specifications, and reliability to facilitate timely resolution,
Assist with the review of Standard Operating Procedures (SOPs) and support in preparing analytical specifications using appropriate methods.
Lead research and development programs for product improvement and new product development
Participate in method development, method validation test protocols and analytical method to establish quality specifications and requirements for benchmarking results.
Carryout R&D activities in compliance with Good Manufacturing Practice, Health, and Safety Environment (HSE) Policies and Company Standard Operating Procedures (SOPs)
Lead and effectively manage the performance of subordinates/team members towards the achievement of unit, functional and organizational objectives.
Any other duties as may be assigned by the QHSE Manager.
Requirement
A bachelor's degree in food science, Chemistry, or a related field.
Minimum 5 years in a similar position.
Knowledge of quality control methods
Experience in flavour and fragrance (perfume industry), beverage industry, and FMCG.
Understand the company's quality and food safety policies.