Key Responsibilities:
Greeting visitors
Managing security and telecommunications systems
Handling queries and complaints via phone, email and general correspondence
Transferring calls as necessary
Taking and ensuring messages are passed to the appropriate staff member in time
Managing meeting room availability
Receiving, sorting and dispatching daily mail/couriers/parcels
Handling transcription, printing, photocopying etc
Keeping record of necessary information i.e client's messages/instructions/arrangements
Handling travel arrangements
Coordinating internal and external events
Managing office inventory such as stationery, equipment and furniture
Overseeing office services like cleaners and maintenance service providers
Maintaining reception safety and hygiene standards.