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Receptionist (Cape Town) at Housing Development Agency (HDA)
Housing Development Agency (HDA)
October 12, 2026
Full-time
On-site
Responsibilities
Switchboard Management and Maintenance
Answering and appropriately responding to incoming calls.
Directing calls appropriately.
Taking messages and sending these to the appropriate parties.
Notify supplier of switchboard issues and ensure they get resolved.
Front Office Management
Welcome visitors and prepare refreshments for visitors at the receptions area.
Directing visitors to appropriate staff and venues.
Coordinating visitors by adhering to visitors sign in processes.
Assisting with queries where necessary.
Meeting Room Administration
Planning and scheduling the booking of meeting rooms.
Ensuring that meeting rooms are prepared for meetings.
Allocating and managing meeting room tools and equipment such as data projectors, flip charts and tele-conference portals.
Ensuring that appropriate equipment for meetings is set up and working.
Ensure that refreshments for meeting is set up at all times.
General Administration
Distributing mail and faxes.
Maintaining internal telephone lists.
Ensuring that all telephone related information is available.
Coordinate the repair, maintenance and utilization of office equipment including telephone equipment.
Ensuring stock of stationery and other office supplies is at the correct levels for the HAD.
Ordering of stationery when required and complying with the procurement process.
Typing of submissions and filing.
Any other administration support required.
Ad Hoc
Any other duties which may be assigned from time to time.
Requirements
Grade 12 or similar qualification.
At least 2 years' experience as a receptionist and managing a front office.
Excellent communication and customer service skills.
Switchboard Management and Maintenance
Answering and appropriately responding to incoming calls.
Directing calls appropriately.
Taking messages and sending these to the appropriate parties.
Notify supplier of switchboard issues and ensure they get resolved.
Front Office Management
Welcome visitors and prepare refreshments for visitors at the receptions area.
Directing visitors to appropriate staff and venues.
Coordinating visitors by adhering to visitors sign in processes.
Assisting with queries where necessary.
Meeting Room Administration
Planning and scheduling the booking of meeting rooms.
Ensuring that meeting rooms are prepared for meetings.
Allocating and managing meeting room tools and equipment such as data projectors, flip charts and tele-conference portals.
Ensuring that appropriate equipment for meetings is set up and working.
Ensure that refreshments for meeting is set up at all times.
General Administration
Distributing mail and faxes.
Maintaining internal telephone lists.
Ensuring that all telephone related information is available.
Coordinate the repair, maintenance and utilization of office equipment including telephone equipment.
Ensuring stock of stationery and other office supplies is at the correct levels for the HAD.
Ordering of stationery when required and complying with the procurement process.
Typing of submissions and filing.
Any other administration support required.
Ad Hoc
Any other duties which may be assigned from time to time.
Requirements
Grade 12 or similar qualification.
At least 2 years' experience as a receptionist and managing a front office.
Excellent communication and customer service skills.