Key Responsibilities
Welcome patients and visitors warmly, creating a positive first impression.
Maintain a calm, organized, and patient-friendly reception area.
Collect and accurately update patient details in medical records.
Log daily registrations and maintain digital backups using Microsoft Excel.
Handle phone calls professionally and manage appointment scheduling.
Coordinate patient flow across hospital departments.
Assist patients with forms, documentation, and general inquiries.
Process billing, payments, and receipts efficiently.
Offer reassurance and support to patients in distress or emergencies.
Keep reception and front desk areas neat, stocked, and functional.
Liaise discreetly with medical staff and departments.
Uphold strict confidentiality with patient and hospital information.
Qualifications & Requirements
OND / HND in Business Administration, Accounting, or related field.
1 - 2 years relevant work experience (experience in a healthcare setting is an added advantage).
Proficiency in Microsoft Office Suite and Healthcare Management Systems.
Strong interpersonal and communication skills (verbal and written).
Customer-facing experience with excellent organizational and multitasking ability.
Presentable, smart, detail-oriented, and a fast learner.
Team player with a proactive and positive attitude.
Must reside in or around Magodo, Shangisha, Ketu, Ikosi, Berger, Ikeja, or nearby areas.