About the Role
Our client based in Githunguri, Kiambu is seeking to recruit a professional, organized, and customer-focused Receptionist / Front Office Assistant. The role holder will be the first point of contact for clients and visitors and will provide administrative and front office support to ensure smooth day-to-day operations.
Key Responsibilities
Receive, welcome, and direct visitors and clients professionally
Manage incoming and outgoing calls, emails, and office correspondence
Handle front office administration including filing, record keeping, and documentation
Manage incoming and outgoing mail and courier services
Support office operations including photocopying, scanning, binding, and document preparation
Ensure the reception area and office spaces are neat, orderly, and well-organized
Assist with hospitality arrangements for staff and meetings
Support basic office coordination tasks as assigned
Requirements
Diploma in Business Administration, Office Administration, Customer Service, or a related field
Certificate in Customer Service, Public Relations, or Administration is an added advantage
At least 2 - 3 years' experience in a receptionist or front office role
Proficient in MS Word, Excel, and general computer applications
Strong communication and interpersonal skills
Well-presented, professional, and customer-oriented
Ability to multitask and work with minimal supervision
Certificate of Good Conduct will be an added advantage
Key Competencies
Excellent verbal and written communication skills
Strong customer service and relationship management skills
Attention to detail and good organizational skills
Team player with a positive attitude
Proactive, flexible, and willing to learn