Job Description
Purpose: The purpose of this job is to ensure that all general reception duties are achieved on a daily basis, by ensuring excellent internal and external customer service at the reception desk ensuring customer satisfaction resulting in the promotion of the business.
KEY RESPONSIBILITIES:
Open switchboard and general receptionist duties
Answering the telephone, direct all calls to the relevant person/department and taking messages
Provide secretarial support
Maintain an adequate inventory of office supplies
Manage the distribution of stuff stationery
Record all emailed transfers and stock orders in log book for branches and inter-branch
Maintain a general filing system for all correspondence (emails, faxes, & quotes)
Manage diesel cards
Be aware of Managers and staff who are on lunch, leave, and sick leave and report on schedule sheet
Manage coffee machine and hand out coffee machine coins to stuff
Manage notice boards
Resolve cash discount queries
Check price changes and credit slips
File shop account slips, stock adjustment & staff memo's
Type and print out A4 shelf talkers
Participate in perpetual stock takes
Perform any work-related tasks as delegated by superior
REQUIREMENTS:
Matric or Equivalent (advantageous)
2 Years minimum experience in a similar role
Ability to handle pressure
Problem solving skills
Ability to communicate effectively (verbal & written) at all levels
Planning, time management & organizing skills
Excellent professional work standards
Computer skills
Decision making skills
Willing to take on responsibility
Attention to detail and high level of accuracy
Professional and neat