Receptionist (Kia Motors) at Dana Group

Job Summary


We are hiring a well organized, highly detailed and smart receptionist, who combines professionalism with efficiency, ensuring our office runs smoothly and our clients are always impressed.
If you are attentive, proactive, and thrive in a fast-paced environment, this role is for you.


Key Responsibilities


Keep the customer lounge and front office neat and presentable.
Maintain accurate records of service leads from walk-ins, referrals, advertisements, car exhibitions, and phone inquiries.
Direct customers promptly to the relevant Service Advisor, Sales Consultant, or Manager.
Assist in vehicle delivery processes, including documentation, payment confirmation, updating customer information, and following up on customer concerns.
Ensure customers feel comfortable and valued during every visit.
Maintain proper records of all customer interactions and communications.
Carry out any other duties assigned from time to time.


Qualifications & Skills


Bachelor's degree in any field.
2-3 years of proven experience in a similar role.
Strong communication, negotiation, and customer service skills.
Proficiency in MS Office
Goal-oriented, self-motivated, and a team player.


Skills & Competencies:


Excellent time management and organizational skills
Strong team spirit and collaborative mindset
Exceptional hospitality and customer service skills
Proactive, result-oriented, and detail-focused
Effective planning, problem-solving, and interpersonal skills
Clear and professional communication
Ability to organize, influence, and manage multiple tasks efficiently