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Retail General Manager at FreeRecruit

FreeRecruit
July 17, 2026
Full-time
On-site
REMUNERATION


R70,000 To R90,000 Per Month (Negotiable)


Our client, a well-established leader in the building materials industry, is seeking an experienced and commercially focused General Manager to lead its Cape Town branch based in Paarden Eiland. This role is responsible for driving profitable business growth through effective leadership of sales, warehouse, administration, customer service, and overall branch operations. The successful candidate will ensure operational excellence while delivering exceptional customer experiences and achieving financial and strategic objectives.

KEY RESPONSIBILITIES


Drive retail and wholesale sales growth while maintaining profitability targets
Lead, motivate and performance manage sales, warehouse and admin teams
Oversee showroom operations, merchandising and customer service excellence
Manage stock control, warehouse efficiency, bi-annual stock counts and cycle counts
Monitor branch expenses, cash controls and administrative compliance
Develop and implement sales, promotional and marketing initiatives
Handle customer queries, staff discipline and operational matters
Ensure compliance with health & safety, security and operational procedures
Maintain strong supplier and customer relationships
Oversee the overall operations of both the retail store and warehouse


REQUIREMENTS


Minimum 10 years proven experience in a senior management role within retail, wholesale or distribution
Strong leadership and people management skills
Sound understanding of sales management, stock control and warehouse operations
Excellent financial, administrative and reporting abilities
Strong problem-solving, organisational and communication skills
Ability to work under pressure and drive business performance
Experience within the building, hardware, tile or related industry essential. Tile industry preferable.
Able to work alternative weekends and public holidays


Competencies:


Results-driven and commercially focused
Strong leadership and decision-making abilityCompensation & Benefits
High attention to detail and operational efficiency
Customer service orientated
Excellent planning and organisational skills

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