Job Description
PRL is looking for a driven, goal-oriented Retail Sales Associate whose responsibilities would include providing excellent customer service, meeting and exceeding sales targets, assisting customers in identifying their needs, and promoting our products and services
Additionally, s/he would play a key role in maintaining a welcoming store environment, resolving customer issues promptly and professionally, and contributing to the overall success and growth of the business through strong communication and sales skills
Key Responsibilities
Greeting and welcoming customers to the store in a friendly and professional manner.
Assisting customers to make buying decisions by offering a variety of products and sharing detailed product information.
Assisting with inventory count and stock management, and staying informed about product features, benefits and pricing.
Ensure store cleanliness and maintain general store outlook standards
Promote store sales revenue by meeting and exceeding the sales targets.
Handle customers' inquiries, complaints, and returns in a timely and professional manner
Process transactions, including cash handling, credit card transactions, and gift card sales.
Work in adherence to the store operations policy and all other company policies and procedures.
Perform other ad hoc duties as assigned by management.
Requirements
Minimum of a High school degree.
Minimum of 2years' experience in retail sales associate or similar role.
Excellent verbal and written communication skills.
Proficiency in using computer software and POS systems.
Basic math skills.
Excellent customer service skills.
Strong multitasking skills.
Strong people management skills.
Understanding of the retail sales process.