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Retail Shopping Centre Manager at Excellerate JHI
Excellerate JHI
October 7, 2026
Full-time
On-site
About the role
We are seeking a Centre Manager to manage the building by optimizing all trading opportunities, including lease agreements, and ensuring that the portfolio's financial performance remains sound and optimizing the building's income stream by establishing and maintaining mutually beneficial relationships with tenants, managing and controlling personnel, service contractors, repairs, revamps, tenant installations, inspections, and general building administration.
This position will require an all-rounded property professional.
What you will bring
Inherent requirements for the position (non-negotiable)
Minimum Grade 12 qualification
Between 3 - 5 years of relevant experience in the property/centre management industry
Must hold a valid Fidelity Fund Certificate and satisfy the requirements as set out by the
PPRA and current legislation for the position.
Proven retail shopping centre management experience, including overseeing daily operations, staff supervision, leasing management and customer service in a retail environment.
Additional demonstrable requirements:
Proficiency in computer applications including MS Office (Excel, Word, Powerpoint), as well as business systems such as SAP and MDA.
Awareness and implementation of quality standards.
Basic contract management abilities.
Proven experience in managing and maintaining service level agreements (SLAs) with vendors and service providers.
Working knowledge and understanding of lease conditions.
Administration principles and reporting expertise.
Understanding of cost budgeting and control.
Working knowledge of statutory requirements, including the Occupational Health and Safety Act.
Excellent communication skills (verbal and written)
Proficiency in basic numeracy skills
What you will be doing
In this role, you will lead efforts in budgeting and expense control, building management and administration, facilities maintenance, and tenant installations. Some of the most important tasks include the following:
People Management: Training & development, Corporate culture change, living the values of the company
Marketing of Space & Renewals:
Ensure the correctness of the vacancy, marketing plan based on vacancy list, including determining tenant mix, lease negotiations according to approval framework & mandate, draft motivation for approvals of deals, communication with brokers, sustainable income stream secured whilst taking account of the viability of tenant (trade densities) and required tenant mix, as well as profile and image of the building, retain or replace tenant in time at an optimal rate, contract administration is accurate, complete, and on time, tenants fully installed and in time as per, specifications within the agreed time frame, attract and approve targeted tenants.
Property Management: Prepare the management pack, in conjunction with Finance, coordinate, arrange & attend management meetings.
Budgeting: Income & Expense Control
Budgeting: Provide inputs into income & expense budgets based on knowledge of the property market in the cluster, manage income & expenses
Income: Monitor actual income vs. budget, evaluate outstanding rent-roll -by timeously following-up & implementing corrective measures, involvement & monitoring of legal cases, vacant space strategy in conjunction with the Regional Manager, confirm the validity of transactions for commission claims
Closing Date 20 October 2026
We are seeking a Centre Manager to manage the building by optimizing all trading opportunities, including lease agreements, and ensuring that the portfolio's financial performance remains sound and optimizing the building's income stream by establishing and maintaining mutually beneficial relationships with tenants, managing and controlling personnel, service contractors, repairs, revamps, tenant installations, inspections, and general building administration.
This position will require an all-rounded property professional.
What you will bring
Inherent requirements for the position (non-negotiable)
Minimum Grade 12 qualification
Between 3 - 5 years of relevant experience in the property/centre management industry
Must hold a valid Fidelity Fund Certificate and satisfy the requirements as set out by the
PPRA and current legislation for the position.
Proven retail shopping centre management experience, including overseeing daily operations, staff supervision, leasing management and customer service in a retail environment.
Additional demonstrable requirements:
Proficiency in computer applications including MS Office (Excel, Word, Powerpoint), as well as business systems such as SAP and MDA.
Awareness and implementation of quality standards.
Basic contract management abilities.
Proven experience in managing and maintaining service level agreements (SLAs) with vendors and service providers.
Working knowledge and understanding of lease conditions.
Administration principles and reporting expertise.
Understanding of cost budgeting and control.
Working knowledge of statutory requirements, including the Occupational Health and Safety Act.
Excellent communication skills (verbal and written)
Proficiency in basic numeracy skills
What you will be doing
In this role, you will lead efforts in budgeting and expense control, building management and administration, facilities maintenance, and tenant installations. Some of the most important tasks include the following:
People Management: Training & development, Corporate culture change, living the values of the company
Marketing of Space & Renewals:
Ensure the correctness of the vacancy, marketing plan based on vacancy list, including determining tenant mix, lease negotiations according to approval framework & mandate, draft motivation for approvals of deals, communication with brokers, sustainable income stream secured whilst taking account of the viability of tenant (trade densities) and required tenant mix, as well as profile and image of the building, retain or replace tenant in time at an optimal rate, contract administration is accurate, complete, and on time, tenants fully installed and in time as per, specifications within the agreed time frame, attract and approve targeted tenants.
Property Management: Prepare the management pack, in conjunction with Finance, coordinate, arrange & attend management meetings.
Budgeting: Income & Expense Control
Budgeting: Provide inputs into income & expense budgets based on knowledge of the property market in the cluster, manage income & expenses
Income: Monitor actual income vs. budget, evaluate outstanding rent-roll -by timeously following-up & implementing corrective measures, involvement & monitoring of legal cases, vacant space strategy in conjunction with the Regional Manager, confirm the validity of transactions for commission claims
Closing Date 20 October 2026