We're seeking an experienced Retail Supervisor to take full ownership of store operations, driving profitability, leading a high-performing team, and delivering exceptional customer experiences while achieving key sales and operational goals.
Key Responsibilities:
Supervise staff and allocate daily tasks.
Support the achievement of sales and service targets.
Assist with stock management, replenishment, and stock counts.
Ensure merchandising standards are maintained.
Handle customer queries and resolve complaints professionally.
Monitor cash handling and compliance with store procedures.
Assist with staff training and development.
Ensure store housekeeping and presentation standards are maintained.
Act as a key holder and support opening and closing procedures where required.
Requirements:
Grade 12 (Matric).
Experience in a retail supervisory role.
Experience within clothing retail preferred.
Strong interpersonal and leadership skills.
Good organizational and administrative abilities.
Customer-service orientated with a sales-driven mindset.
Ability to work retail hours, weekends, and public holidays.