Job Summary
The Revenue Officer is responsible for ensuring accurate, efficient, and transparent revenue collection and patient billing processes.
The role involves maintaining financial integrity in all transactions, ensuring proper documentation, and delivering excellent customer service while supporting timely reconciliation of all payments.
Key Responsibilities
Process all sales and billing transactions using the company's ERP system
Operate POS machines, cash registers, and related payment systems
Reconcile daily collections and generate accurate financial reports
Monitor payments and ensure correct pricing and proper issuance of receipts
Capture and verify all relevant customer/patient information before processing transactions
Maintain records of receivables from partners (e.g., NHIA, HMOs, and other stakeholders)
Handle customer inquiries, complaints, and refund processes professionally
Identify and report discrepancies or irregularities in financial transactions
Ensure compliance with financial policies, procedures, and internal controls
Collaborate with internal teams and external partners to ensure smooth financial operations
Requirements
Bachelor's Degree in Accounting, Finance, or a related field
Minimum of 2 years' experience in an accounting or finance role
Knowledge of accounting principles and financial reporting
Familiarity with accounting software (e.g., QuickBooks, Sage, or similar)
Proficiency in Microsoft Excel and other MS Office tools
Strong attention to detail and high level of accuracy
Good organizational and time management skills
Ability to work independently and within a team
Excellent communication and interpersonal skills
Knowledge of Nigerian tax laws and financial regulations is an added advantage.