Sales and Adminstration Assistant

Are you a proactive, customer-focused professional with a passion for sales and administration? We are looking for dynamic individuals to join our client's team as Sales & Admin Assistants based in Mombasa. Key Responsibilities Attend to walk-in customers and provide excellent customer service. Conduct field visits to prospective and existing customers. Identify and pursue new business opportunities. Follow up on customer inquiries and convert leads into sales. Conduct post-sale customer satisfaction follow-ups. Market products through cold calling, prospecting, negotiation, and closing sales. Manage branch stock and coordinate replenishment. Handle cashiering duties, invoicing, and daily reconciliations. Coordinate repair and maintenance processes for customer equipment. Ensure efficient day-to-day branch operations. Prepare administrative documentation and correspondence. Key Performance Indicators Achievement of assigned sales targets Customer inquiry conversion rate Customer satisfaction levels Accuracy in stock management Timely and accurate cashiering reconciliations Efficient branch operations Product knowledge and promotion effectiveness Qualifications & Requirements Diploma or Degree in Business Administration, Sales & Marketing, Customer Service, or a related field. 2 - 4 years' experience in sales, administration, customer service, or branch operations. Experience in ICT equipment or technical products will be an added advantage.