The Sales Engineer is a customer-facing, pre-sales individual responsible for helping prospects and clients understand how MRI's PMX Commercial and Residential Management solutions address their operational and business challenges. You will partner closely with Sales to shape opportunities, demonstrate value, and design credible solutions for clients and prospects across commercial and/or residential property management contexts.
Success in this role comes from combining strong discovery and stakeholder management with solid product and domain knowledge. You will typically support multiple opportunities in parallel, run structured discovery and solution workshops, tailor demonstrations to specific use cases, and contribute to written responses (RFPs/ITTs). You will also collaborate with Product and Professional Services to share market feedback and ensure proposed solutions align to customer outcomes.
We understand the need to provide a flexible working environment partnered with team collaboration and socialisation. Therefore, we operate a hybrid working model with 3 days of working from home per week. This role is based in the Cape Town office.
Key Responsibilities
Act as the in-region technical and solution lead supporting Sales for PMX Commercial and Residential Management solutions
Conduct solution demonstrations (remote and on-site), tailoring narratives to commercial, residential, or mixedÃÂâÃÂÃÂÃÂÃÂportfolio use cases
Lead client discovery sessions and workshops to capture requirements, map processes, and define success criteria
Own the technical and solution aspects of RFP / ITT responses, including clarifications and written solution content
Partner with Sales on account and opportunity strategy, including qualification, value proposition, and competitive positioning, in line with the MEDDPICC process
Define high-level solution architectures (including integrations, data flows, and nonÃÂâÃÂÃÂÃÂÃÂfunctional considerations) in collaboration with Delivery and Product teams
Support proof of concept (PoC) activities where required, agreeing scope, success measures, and evaluation approach
Attend events and exhibitions, showcasing MRI solutions and supporting lead followÃÂâÃÂÃÂÃÂÃÂup through impactful technical conversations
Maintain and enhance demo environments, demo scripts, and reusable sales assets (slides, videos, FAQs, proposal content)
Provide structured field feedback to Product teams on market needs, objections, and feature opportunities related to PMX Commercial and Residential Management
Occasional regional travel to support customer meetings, workshops, and events
Skills & Qualifications
Previous experience in a clientÃÂâÃÂÃÂÃÂÃÂfacing role such as preÃÂâÃÂÃÂÃÂÃÂsales, solution consultancy, or implementation within ERP, Real Estate, Property Management, or Accounting software
Experience with property management systems is beneficial, with exposure to commercial and/or residential portfolios. Direct experience with PMX Commercial or PMX Residential is advantageous but not essential
Strong ability to communicate confidently and credibly with both technical and nonÃÂâÃÂÃÂÃÂÃÂtechnical stakeholders
Proven capability to translate business challenges into clear solution narratives and valueÃÂâÃÂÃÂÃÂÃÂbased outcomes
Demonstrated experience facilitating discovery workshops, capturing requirements, and aligning senior stakeholders
Comfortable producing highÃÂâÃÂÃÂÃÂÃÂquality written content for proposals, RFPs/ITTs, and solution documentation
Strong planning and prioritisation skills, with the ability to support multiple sales opportunities concurrently
We're obsessed with making this the best job you've ever had!
We want our teams to love working here, so we've created some incredible perks for you to enjoy:
We want our staff to love working here, and so we've created a few unique perks such as office breakfasts, quarterly lunches and virtual social events. Additionally, we value your input in your employee experience and have employee-led groups such as our DEI committee, employee resource groups such as Women and Allies, and our Pride Event Group
Have confidence in your health with our offered Medical Aid Scheme.
Invest in our competitive Personal Pension plan and help set you up for your future.
Big on family? So are we! Here at MRI Software we recognise that your family is important, and being able to spend quality time with your family as it grows is a wonderful experience. Therefore, the MRI Software Parental Leave benefit is designed to give you the opportunity to spend time with your new arrival(s).
Enjoy a fantastic work-life balance with 25 days of annual leave plus Public Holidays, in addition to a bank of 16 hours of "Flex Time Off" to be used whenever and however you choose!
Further your professional development with our Tuition Reimbursement Schemes
Enjoy the flexibility of working from anywhere in the world for two weeks out of the year!ÃÂâÃÂÃÂÃÂï