Sales Partnership & Client Relations Officer at Brit Property Nigeria

Role Overview


The officer will drive membership growth, revenue generation, and strategic partnerships, focusing on member satisfaction and engagement.
Reports to the Head of Business Development and is based in Lagos, with a six-month probation period.


Primary Duties & Responsibilities


Sales & Business Development: Develop sales strategies, promote products, pursue revenue opportunities, and achieve growth targets. ​
Partnership Development: Identify and manage strategic partnerships, maintain a partnership database, and represent the cooperative at events. ​
Client Relationship Management: Build relationships, handle inquiries, conduct engagement activities, and ensure high retention rates. ​
Marketing & Brand Promotion: Support marketing campaigns, coordinate outreach programs, and provide member feedback for service improvement. ​
Reporting & Documentation: Maintain records of activities, prepare performance reports, and ensure compliance with policies. ​
Maintain accurate records of sales activities, partnerships, and client interactions.
Prepare weekly and monthly performance reports.
Track membership conversion rates and retention levels.
Ensure compliance with cooperative policies and regulatory standards.


Qualifications, Experience, Skills & Competencies ​


Requires a Bachelor's degree in relevant fields and 2-4 years of experience in sales or client relations, preferably in cooperative or financial services. ​
Skills include sales strategy development, partnership negotiation, proficiency in MS Office and CRM software, and excellent planning and negotiation abilities. ​


Daily Performance Metrics:


Metrics include lead generation, outreach contacts, client meetings, membership conversion, product promotion, partnership prospecting, and complaint resolution, with specific targets for each area.
Emphasis on ongoing professional development and achieving sales targets, including direct land sales. ​