Salon / Business Manager at Elvaridah

Role Overview


We are seeking an experienced and proactive Business Manager to oversee daily salon operations, drive sales, and deliver excellent customer experiences.
The ideal candidate will have strong sales skills, customer management experience, and the ability to manage staff and operations efficiently in a fastpaced beauty business.


Key Responsibilities


Oversee the day-to-day operations of the business
Drive sales, upselling hair products and services to meet monthly revenue targets
Manage customer relationships, handle inquiries, complaints, and ensure high customer satisfaction
Supervise salon staff, manage schedules, attendance, and performance
Ensure excellent service delivery and maintain brand standards at all times
Track sales performance, customer feedback, and prepare basic reports
Manage inventory of hair products, tools, and supplies
Implement strategies to attract new customers and retain existing ones.


Requirements & Qualifications


Proven experience in sales and customer management (beauty, retail, or service industry preferred)
Previous experience managing a salon, retail store, or similar business is an advantage
Strong communication and interpersonal skills
Ability to multitask and work under pressure
Basic knowledge of sales tracking and reporting
Must be reliable, organized, and customer-focused.