Roles & Responsibilities
Strategic Function
Participate in the implementation of the BSC initiatives within the BU
Product Management
Provide comprehensive administrative support to all People Portfolio Heads, including diary management, correspondence, document preparation, and coordination of daily operational requirements
Manage complex executive calendars, schedule and coordinate meetings, prepare agendas, record minutes, and track action items to support effective decision making and optimise executive time
Draft, format, proofread, and maintain reports, presentations, policies, and correspondence, ensuring accurate documentation and secure, well structured filing systems
Support operational alignment across Operations, Organisation Effectiveness, and Learning Experiences by monitoring deadlines, coordinating project activities, and ensuring administrative consistency
Handle confidential and sensitive information with the highest level of discretion and professionalism
Ensure strict adherence to organisational policies, procedures, and governance standards
Coordinate travel arrangements, workshops, training sessions, and events for the three business units, ensuring all logistical requirements are met
Manage logistics for training programmes, events, and employee engagement activities
Compile reports, presentations, and dashboards for the People Heads (including workforce metrics, learning activity summaries, and OD project progress)
Maintain accurate and up to date record keeping systems and documentation
Assist in preparing materials for audits, compliance assessments, and internal governance processes
Stakeholder Management
Serve as point of contact between the Heads and internal/ external stakeholders, ensuring clear, timely, and professional communication
Facilitate communication flow between portfolio teams and cross functional units
Build and maintain strong professional relationships with internal and external stakeholders
Manage the feedback process to stakeholders by tracking all queries received, getting the relevant information and formulating appropriate responses according to the approved protocol
Liaise with relevant key internal and external stakeholders to ensure effective coordination, communication
People Management
Manage own development and performance as per the generic competency plan, training plan and individual performance contract
Participate in the BUs transformation, culture, diversity and employment equity initiatives
Financial Management
Ensure compliance with AGSA policies and procedures
Ensure compliance with internal processes and procedures
Manage supply chain processes within scope of work
Other responsibilities (Applicable to All JD's)
Perform and/or manage other projects, tasks and assignments delegated by the Manager not stipulated in the role profile description as and when required
Skills, Experience & Education
3 year National diploma (NQF6) or Degree
Experience
A minimum of 3-5 years experience providing secretarial support to multiple executives or functional areas simultaneously.
Closing date: 24 March 2026