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Security Manager

Hyatt

Lagos, NigeriaPosted Posted 16 days ago
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Job description

About The Role The Security Man ager oversee all hotel safety, security, fire-life safety and loss-prevention operations in compliance with Hyatt standards and Nigerian regulations (NSCDC, Fire Service, Labour Act). Ensure the protection of guests, staff and assets while maintaining high guest-service standards. Main Duty Security Operations Manage 24/7 security operations: patrols, CCTV monitoring, access control, key control. Protect hotel assets, manage investigations, maintain incident reports and evidence. Emergency & Fire-Life Safety Lead emergency response, evacuation drills and crisis management. Ensure fire systems are maintained; coordinate inspections with Lagos State/Federal Fire Service. Compliance (Nigeria-specific) Verify all contract security guards/companies are NSCDC licensed. Maintain fire safety logs and compliance with Fire Service Act. Ensure staff rostering and working hours comply with the Nigeria Labour Act. Leadership & Training Recruit, train and supervise security officers and contract guards. Run regular security and fire-safety training for all hotel departments. Guest Service & Events Provide visible, professional security presence. Coordinate security for VIPs, weddings, conferences and high-profile events. Reporting Submit monthly security reports and quarterly risk assessments to hotel leadership. Maintain complete records: CCTV logs, key-control logs, drill logs, incident files. Qualifications Minimum of 5 - 8 years of experience in security operations, preferably in hospitality or a similar environment. Previous managerial experience required. Strong knowledge of security systems, emergency procedures, and risk management. Certification in security management, fire safety, or first aid is an advantage. Good communication and leadership skills. Ability to remain calm under pressure and handle emergencies effectively Knowledge of local laws and regulations related to safety and security

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